Bpo Call Center

3 days ago

Tilak Nagar Delhi Delhi, India TYKE TECHNOLOGIES PRIVATE LIMITED Full time

Handling Customer Queries, Managing Customer Product Claims., Getting Customer Feedback for Products on Amazon & Flipkart over the call, maintaining daily data in excel sheet, Responding customers over the mails, Core Responsibilities to handle both inbound & outbound calls.
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem.

**Job Types**: Full-time, Fresher

**Salary**: ₹12,000.00 - ₹19,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- tele sales (preferred)
- Technical support (preferred)
- total work (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 8112309226

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