Sr. Manager

11 hours ago

Hyderabad, Telangana, India 4S Advisory Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Purpose

Responsible for driving the growth of the franchise network and overseeing the successful operations of existing franchises by driving operational excellence and performance of franchisees and supporting franchisees in achieving their business goals and ensuring adherence to PH standards.

Key Responsibilities

New Franchise Development

Develop and implement a comprehensive strategy for franchise expansion

Identify potential markets and territories for new franchise locations

Conduct market research and analysis to assess the viability of new locations

Franchisee Recruitment

Identify and recruit qualified franchise candidates who align with the brand's values and goals

Conduct initial meetings and presentations to prospective franchisees

Evaluate potential franchisees financial and operational capabilities Franchise Onboarding

Negotiate and finalize franchise agreements, ensuring compliance with legal and regulatory requirements

Oversee the onboarding process for new franchisees, ensuring they receive all necessary information and support

Develop and deliver training programs for new franchisees, covering company policies, operational procedures, and brand standards

Assist new franchisees in site selection, lease negotiations, and outlet setup

Key Performance Indicators (KPI)

Number of new markets or territories identified and evaluated

Number of qualified franchises recruited and onboarded

Conversion rate from initial contact to signed agreement

Number of franchise agreements negotiated and finalized

Percentage of franchisees compliant with legal, brand and company standards

Number of compliance issues or disputes resolved

Number of operational audits conducted, and issues resolved

Frequency and quality of site visits and assessments

Franchisee satisfaction ratings and feedback

Performance metrics of franchisees (e.g., sales growth, customer satisfaction)

Number of support requests and resolution times

Financial health of franchisees (e.g., profitability, revenue growth)

Accuracy of financial forecasts and budgets

Percentage of franchisees meeting financial performance targets

Job Specifications (Profile, Knowledge & Skills)

Post Graduate in Business Administration, Marketing, Hospitality Management with around 10-15 years of experience

Experience in handling food retail, restaurant, bakery chain business will be preferred

Proven experience in franchise development in the food retail, bakery or restaurant industry

Strong understanding of franchise business models, operations, and legal requirements

Must possess excellent planning, organizing skills and time management skills

Must have excellent communication, negotiation and interpersonal skills

Strong analytical and problem-solving abilities

Highly energetic and self-driven

Willing to travel frequently to meet with prospective franchisees and existing franchisees

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