International Customer Service Representative

1 day ago


Gurgaon, Haryana, India Policybazaar Full time ₹ 25,00,000 - ₹ 40,00,000 per year

International Customer Support Executive

Location: Gurugram, Haryana

Contact Person - HR Anjali - What's app your resume to

Interview Mode - Face to Face

Job description

is looking for dynamic and customer-focused individuals to join our Customer Service team. As a Customer Support Specialist, you will be the voice of PolicyBazaar, assisting customers with their queries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities:

  • Handle inbound and outbound calls to address customer queries and concerns.
  • Provide accurate information regarding insurance policies, premium calculations, and policy status.
  • Escalate unresolved queries to the appropriate internal teams and ensure timely follow-up.
  • Maintain customer records by updating information in the CRM system.
  • Ensure customer satisfaction through professional communication and problem-solving.
  • Meet daily, weekly, and monthly targets set by the team lead.

Required Skills:

  • Excellent communication skills (verbal and written) in English and Hindi.
  • Ability to handle customer queries efficiently and politely.
  • Basic computer knowledge and proficiency in MS Office and email.
  • Patience and empathy to manage difficult or irate customers.
  • Prior experience in a call center or customer support role is a plus.
  • Freshers and experience both can apply.
  • Minimum education: Graduate.
  • Salary package 2.5 Lpa to 4 Lpa.

Interested candidates can share their resume to

or Whatsapp to

Regards,

HR Anjali

Policy Bazaar

We are looking for Immediate joiners .



  • Gurgaon, Haryana, India Kinexa Inc Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Service Representative & Business Develpoment Executive located in Gurugram. The Customer Service Representative & Sales will respond to customer inquiries, provide effective and efficient solutions, and ensure customer satisfaction. Daily tasks include handling customer complaints, processing...


  • Gurgaon, Haryana, India Nu Republic Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionNu Republic is on a mission to transform the wear-tech world by fusing fashion, technology, and self-expression. Our portfolio includes personal audio, true wireless earbuds, speakers, smartwatches, tech backpacks, and charging solutions designed to complement both style and lifestyle. Step into the #NuCodeOfCool with OG trailblazers...


  • Gurgaon, Haryana, India Wipro Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Hiring for Premium International Voice ProcessWe are looking for Voice Process - Inbound (International) who has prior experience in international UK Voice process.Freshers are also welcome with excellent communication skillsJob Location: Gurgaon 5 Days Work from Office (One Side Cab)Shift: Day Shift (UK Shift)Work Experience 0-36 monthsJob...


  • Gurgaon, Haryana, India Krezig Consultants Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Profile: Customer Service RepresentativeWork from home ( candidate should be from Delhi NCR)training will be in gurgaon office5 days workingProcess: Inbound voicegood communication skills needed for more info


  • Gurgaon, Haryana, India Transcom Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesHandle international customer calls, emails, and chats to provide exceptional customer service.Resolve customer queries and concerns in a timely and professional manner.Work on rotational shifts including evenings (UK time zone) with occasional weekend off.Provide product information, troubleshoot issues, and escalate complex cases...


  • Gurgaon, Haryana, India ClaimBuddy Technologies Pvt Ltd Full time ₹ 2,880 - ₹ 4,08,806 per year

    At ClaimBuddy Technologies, we count on the customer service department to interact professionally with our valued customers when they have questions or concerns. We're seeking a highly skilled customer service representative to join our team and handle inbound and outbound phone calls, email requests, and face-to-face interactions with a friendly and...


  • Gurgaon, Haryana, India Right Move Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Greetings of the Day We are looking for "Customer Service Representative" for one of our estimeed clients in GurugramExp: FreshersLocation: Gurugram (WFO)Shifts - Day shiftWe are looking for enthusiastic and self-motivated freshers to join our Collections team as Tele Collection Executives. The role involves contacting customers over the phone to remind them...


  • Gurgaon, Haryana, India Anny Lifestyle Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    As an Ecommerce Customer Service Representative, you will be responsible for assisting customers with their online orders. You will need to have exceptional communication skills, both written and verbal, and be able to provide solutions to customer inquiries in a timely manner. In this role, you will also need to be able to navigate various ecommerce...


  • Gurgaon, Haryana, India AK Global Management And Services Full time ₹ 3,84,000 per year

    Job Summary:A Customer Service Representative serves as the primary point of contact between a company and its customers. The role involves resolving customer queries, offering product/service support, and ensuring a positive customer experience across communication channels like phone, email, chat, or in person.Key Responsibilities:Handle inbound and...


  • Gurgaon, Haryana, India Infiniserve IT Solutions Inc. Full time ₹ 3,72,000 per year

    Job Title: Customer Support ExecutiveLocation: GurgaonDepartment: Customer ServiceJob Type: Full-timeKey Responsibilities:Respond promptly to customer inquiries via phone, email, chat, or social media.Identify and assess customers' needs to achieve satisfaction.Handle customer complaints, provide appropriate solutions and alternatives within the time limits,...