
Social Media Associate
6 days ago
Hey Jobseekers
We at ANJ Creations are looking for a self-motivated and proficient Social Media enthusiast who has the experience to join our Social Media marketing/ Account management team.
Ideal for individuals excited about social media and ready to step into the industry.
Social Media/Online Reputation Management
Location: Client Site - New Delhi (Safdarjung Enclave)
Shift Timings: Evening Shift 3pm to 11pm (weekend working & 1 weekday off)
About Company:
ANJ Creations Pvt Ltd is an ISO 9001, 27001, CMMI Level 3, AIR empanelled, DAVP empanelled (Print, Multimedia) & full INS Accredited agency with its corporate office in New Delhi and branches in Mumbai, Lucknow, Allahabad, Jaipur & Tripura. We're a forward-thinking advertising team looking for passionate Social Media enthusiasts with creative ideas, zeal to learn and an excellent eye for detail.
Responsibilities:
- Monitor social media platforms, review sites
, forums, and other online channels for brand mentions and customer feedback. - Engage with users by responding to queries, complaints,
and reviews in a timely and professional manner. - Develop response strategies and escalation protocols for crisis management.
- Generate ORM reports with key metrics, trends, and improvement areas.
- Provide data analysis and metric reporting for clients.
- Help team in developing engaging social media strategies
- Assist in posting, scheduling posts on different social media platforms.
- Stay updated on industry trends, competitor activities, and best ORM practices.
Qualifications:
- Bachelor's degree in marketing, Communications, Journalism, or a related field.
- Minimum 6 months experience in social media marketing
domain in Creative and Digital Marketing Agencies - Excellent communication skills (written & verbal).
- Proficiency in many social media platforms (Insta, twitter, Facebook) for campaign management.
- Proficiency in social media listening and monitoring tools (e.g., Hootsuite, Sprout Social, Brandwatch, Google Alerts).
- Strong problem-solving skills and ability to handle crisis situations.
- Ability to work in a fast-paced environment
Interested candidates can share their CV's at &
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