Performance and Business Management Lead, Director

1 week ago

Gurgaon, Haryana, India RBS Full time

Join us as a Performance & Business Management Lead

  • We're looking for a dynamic and strategic Performance & Business Management Lead to support our Tech Platforms team in Retail Banking
  • In this global role, you'll be responsible for ensuring the successful delivery of technology milestones, driving operational excellence, and aligning business and technology goals across a global domain
  • Take on a high-impact leadership role, and utilise a blend of strategic thinking, operational rigor, and people leadership as you oversee end-to-end performance management, capability development, financial stewardship, and transformation programme execution
  • We're offering this role at director level

What you'll do

As a Performance & Business Management Lead, you'll be ensuring the timely and high-quality delivery of technology solutions across Physical Channels. This will include overseeing day-to-day operations, and ensuring the stability, resilience, and performance of tech platforms.

As well as leading financial planning, budgeting, and cost optimisation initiatives, you'll be driving continuous improvement through data-driven insights and performance reviews. You'll also be collaborating with engineering, product, and business teams to align delivery with strategic goals.

Your responsibilities will include:

  • Defining and tracking key performance indicators and objectives and key results for both tech and business outcomes
  • Building and nurturing high-performing teams through coaching, mentoring, and capability uplift
  • Fostering a culture of innovation, accountability, and continuous learning
  • Partnering with HR and Learning & Development to design and implement talent development strategies
  • Leading cross-functional transformation programmes with clear governance, milestones, and outcomes
  • Managing risks, dependencies, and stakeholder communications across global teams
  • Ensuring alignment with enterprise architecture, compliance, risk and regulatory standards

The skills you'll need

We're looking for someone with at least 15 years of experience of working in a technology or business management role, preferably in a large-scale global organisation. You'll additionally need a track record in tech delivery, financial management, and transformation leadership.

Ideally, you'll have experience of working in a matrixed, global environment, as well as a familiarity with cloud platforms, DevOps, and digital transformation, and proficiency in performance dashboards and reporting tools.

We'll also look to you to demonstrate:

  • Retail banking experience, including physical channels such as branches, ATMs and contact centres, and ideally of their tech ecosystems
  • Experience with Agile, OKRs, and modern programme management practices
  • A bachelor's or master's degree in Technology, Business Administration, or a related field
  • Excellent experience of working on multiple business initiatives
  • Strong problem-solving and analytical skills and the ability to use information to develop creative solutions that bring tangible value
  • Exceptional stakeholder management and communication skills

Hours

45

Job Posting Closing Date:

20/12/2025

  • Performance & Business Management Lead- Director

    1 week ago

    Gurgaon, Haryana, India Natwest Digitalx Full time

    Join us as a Performance & Business Management LeadWere looking for a dynamic and strategic Performance & Business Management Lead to support our Tech Platforms team in Retail BankingIn this global role, youll be responsible for ensuring the successful delivery of technology milestones, driving operational excellence, and aligning business and technology...

  • Digital Performance Director

    1 week ago

    Gurgaon, Haryana, India AI-Data Value Info Com-Tech Alliance Full time

    Company DescriptionAI-Data Value Info Com-Tech Alliance (ADVICTA) is a strategic collective that specializes in Advanced AI Engineering and Strategic Enterprise Governance. We guide high-growth startups, scaleups, and VC-backed technology ventures in navigating the complexities of data policy, innovation, and emerging technologies. Our expertise spans AI...

  • International Business Development Manager

    3 days ago

    Gurgaon, Haryana, India KNR Management Consultants Full time

    Role: International Business Development - APAC (Sr Manager/GM/VP)Reporting: Managing Partner/DirectorLocation: GurgaonAbout KNR:KNR is India's leading Executive Search firm, trusted by Indian and global corporations and has Recruited Leadership Talent in over46+ countriesacross Asia Pacific, the Middle East, Europe, and Africa. Since 2009, we've built...

  • Director of Business Transformation

    3 days ago

    Gurgaon, Haryana, India Sarovar Hotels Full time

    ABOUT THE ROLE:The Director – Business Transformation will lead the company's technology and innovation agenda, driving initiatives that enhance digital capabilities and operational efficiency across our hotel portfolio. This role will focus on identifying, implementing, and optimizing tech solutions that elevate guest experience, streamline operations,...

  • Business Development Director

    3 days ago

    Gurgaon, Haryana, India strongmetrics Full time

    Company Descriptionstrongmetrics is an innovative adtech startup dedicated to achieving advertising excellence through precision and advanced technology. Specialising in leveraging audience insights, we focus on revolutionising campaigns to maximise ROI and deliver unmatched success for brands. Our commitment to innovation drives impactful advertising...

  • Director, Performance Marketing

    5 days ago

    Gurgaon, Haryana, India Alike Full time

    The roleAs Director Performance Marketing, you will lead our inorganic marketing to drive growth for our travel platform. You will be responsible for planning, executing, and optimising digital marketing strategies across various channels, including search, social and display. As a growth marketer, you will apply your skills and knowledge to experiment with...

  • Director

    1 week ago

    Gurgaon, Haryana, India Axtria - Ingenious Insights Full time

    Position SummaryThis Requisition is for the Employee Referrals CampaignThis is a Leadership role for a person who will be responsible for leading and managing a team of Managers and senior managers working on multiple project streams for a client. They would be applying domain knowledge for better business decision-making, especially in the areas of...

  • Director - ECMX Business Enablement

    2 weeks ago

    Gurgaon, Haryana, India American Express Full time

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...

  • Director - ECMX Business Enablement

    2 weeks ago

    Gurgaon, Haryana, India American Express Full time

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new...

  • Business Development Manager

    2 weeks ago

    Gurgaon, Haryana, India Defitex Innovative Solutions Full time

    Location – Gurgaon, IndiaJob DescriptionReporting to: Director India BusinessWe are looking to recruit a highly motivated, experienced business development manager to help the company grow the India business to the next level. Reporting directly to the Director India Business, the BDM will operate in India. The Indian alcobev is the fastest growing major...