Front Desk Executive
1 week ago
Role & responsibilities
Keep front desk tidy and presentable with all necessary material (stationery, forms, brochures etc.)
Greet clients/visitors and make them feel valued.
Answer questions and address complaints.
Answer all incoming calls and redirect them or keep messages.
Receive letters, packages etc. and distribute them.
Prepare outgoing mail by drafting correspondence, securing parcels etc.
Provide excellent customer service.
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Issue, check, and collect badges as necessary and maintain visitor logs.
Check availability of meeting rooms.
Assist colleagues with administrative tasks, when needed.
Preferred candidate profile
Relevant experience as front desk representative, agent or similar position
Strong communication and people skills
Proficient in English (oral and written)
Basic knowledge of MS Office (especially Excel and Word)
Good organizational and multi-tasking abilities
Customer service orientation
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