Quality Assurance Automation Engineer

Job Opening: QA Automation Engineer (Tech Support)

Job Details:

• Job Location: Surat (Office - Work from Office)
• Shift Timings:  US EST shifts (Flexibility required) (10 PM to 6 AM IST)
• Employment Type: Full-time
• Salary Range: As per market standards

About the Role:

We are looking for a
QA Automation Engineer

with strong expertise in
Web, Mobile, and API test automation

who can not only design and maintain scalable test automation frameworks but also collaborate closely with clients in a
tech-support-focused role

. The ideal candidate will have a mix of
hands-on automation skills, client-facing experience, and the ability to troubleshoot complex testing scenarios

.

This role provides the opportunity to work on
cutting-edge automation technologies

, support global clients (flexibility with EST hours), and contribute directly to product adoption and customer success.

Key Responsibilities:

• Design, write, and automate test cases for
  Web, Mobile, and API platforms

using tools like
Appium, Selenium, TestNG, Cucumber, Cypress, Postman, RestAssured, and JMeter

.

• Build, optimize, and maintain
  custom automation frameworks

leveraging
Java, Appium, Selenium, Maven, TestNG, and CI/CD tools

(Jenkins, CircleCI, Bitrise, GitHub Actions, etc.).

• Automate test cases for
  TestOS (TestGrid's flagship product)

and provide hands-on guidance to clients.

• Collaborate with clients to
  understand test requirements, troubleshoot issues, and provide technical support

for automation and TestOS product usage.

• Deliver
  client demos, product walkthroughs, and feature explanations

, ensuring smooth onboarding and adoption.

• Integrate automated scripts into CI/CD pipelines to ensure seamless continuous testing.

• Act as a
  technical point of contact

for client queries related to automation best practices, framework design, and product integration.

• Work in an
  agile environment

, contributing to sprint planning, QA strategy, and cross-team collaboration.

Required Skills & Experience

• Bachelor's degree in computer science
  , Engineering, or related field

.

• 2+ years of hands-on automation testing experience

(Web, Mobile, and APIs).

• Strong coding experience in
  Core Java

.

• Proven expertise in building and maintaining
  automation frameworks

.

• Proficiency in
  Selenium, Appium, TestNG, Maven, RestAssured, and CI/CD integration

.

• Familiarity with modern QA practices such as
  BDD/TDD (Cucumber, JUnit)

and
shift-left testing

.

• Experience with
  performance testing tools

like JMeter.

• Strong understanding of
  test methodologies (functional, regression, integration, performance, smoke, UAT, etc.)

.

• Excellent problem-solving skills with strong attention to detail.

• Strong written and verbal communication skills

to engage with clients and cross-functional teams.

• Flexibility to work in
  US/EST time zones

when required.

Preferred / Good-to-Have

• Experience with
  cloud-based testing platforms

(e.g., TestGrid, SauceLabs, BrowserStack, LambdaTest).

• Exposure to
  XCTest, Robot Framework, and Selenium IDE

.

• Familiarity with
  API test automation frameworks

and microservices testing.

• Prior experience in a
  client-facing or technical support role

.

• Knowledge of
  Agile and DevOps practices

.

Why Join TestGrid?

At
TestGrid,

we offer a dynamic work environment with ample opportunities for growth and development. Join us in shaping the future of software testing and be part of a team that values innovation, collaboration, and excellence.

How to Apply:

If you are a results-driven Java Developer looking to make an impact, we want to hear from you Please submit your resume to

with the subject line:

"QA Automation Engineer (Tech Support) - TestGrid"

is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.