Field Service Engineer

6 days ago

Mangalore, Karnataka, India Allegis Global Solutions (AGS) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Role & responsibilities

  • Respond to customer complaints in the region; evaluate and resolve problems of the customer in coordination with other stakeholders.
  • Attend Installation, breakdown calls, Preventive maintenance, technical upgrades, analyses, Product demonstration and User Training and reviews findings to determine the solution to the problem that the customer demands in coordination with other stakeholders. Maintenance & Service call attendance across the region
  • Generating service revenue through sale of Spares, Live Care Packs, Live Connect Remote Support & Yearly Service kit.
  • Provides customers with regular feedback on their service requests; develop and maintain relations with customers via service visits and develop healthy customer support.

Preferred candidate profile

2 to 5 years experience in Servicing of IVD (Biochemistry, Hematology or Immunology) or ABG Analyzer or Blood gas analyzer

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