Franchise Sales Executive

About MSM Global Education Pvt. Ltd.

MSM Global Education is a leading international education services provider committed to creating pathways for students to achieve their global academic ambitions. We partner with higher education institutions worldwide to support international student recruitment, global marketing, and operational excellence.

Our goal is to empower our partners and students by delivering innovative, data-driven solutions in education management and recruitment.

Role Overview

The
Franchise Sales Executive (FSE)
will act as a
strategic business consultant
and trusted partner to MSM's franchise network. This role requires a driven, dynamic, and results-oriented professional who can balance strategy with execution to ensure franchise growth, compliance, and performance excellence.

As the FSE, you will lead efforts to
identify, develop, and support franchise partners
, ensuring they are equipped to drive student recruitment, meet business goals, and represent MSM's brand standards across their regions.

You will be on the frontlines — managing relationships, analyzing business performance, resolving challenges, and ensuring operational consistency across franchise partners.

Key Responsibilities

1. Franchise Development & Expansion

• Identify, evaluate, and onboard new franchise partners across assigned regions.
• Develop and implement expansion strategies aligned with company goals.
• Conduct due diligence and ensure all partners are aligned with MSM's operational and ethical standards.
• Lead franchise training sessions to ensure full understanding of business processes and expectations.

2. Business Growth & Performance Management

• Drive consistent month-on-month growth in student recruitment and revenue.
• Develop and monitor regional business plans, forecasts, and KPIs.
• Use performance data and insights to make informed recommendations for growth and improvement.
• Collaborate closely with internal teams (marketing, operations, admissions) to support franchise success.

3. Operational Excellence & Compliance

• Ensure all franchise operations comply with MSM's Standard Operating Procedures (SOPs).
• Conduct regular audits and provide feedback to enhance operational efficiency.
• Support franchisees in troubleshooting and problem-solving.
• Identify and address gaps in processes, training, or communication.

4. Relationship & Stakeholder Management

• Act as the primary point of contact for all franchise partners within your territory.
• Build and maintain strong, long-term business relationships.
• Serve as a mediator for franchise conflicts, ensuring fair and timely resolutions.
• Represent MSM at education expos, events, and stakeholder meetings to enhance brand visibility.

5. Market Insights & Strategic Input

• Stay up to date with education, edtech, and study-abroad market trends.
• Analyze competition, local market dynamics, and business opportunities.
• Collaborate with leadership to design data-driven, actionable business strategies.

6. Leadership & Collaboration

• Mentor and guide franchise staff to ensure alignment with MSM's culture and goals.
• Foster collaboration between central operations and regional execution teams.
• Uphold a culture of excellence, integrity, and accountability across your assigned region.

7. Travel & Field Operations

• Travel extensively (approximately 3 weeks per month) to monitor, audit, and support franchisees.
• Attend local and regional events to represent MSM and strengthen brand presence.

Qualifications & Skills

• MBA/PGDM preferred
  with at least
  5+ years of experience
  in sales, business development, or franchise management (minimum
  3+ years in managing franchise networks
  ).
• Strong background in
  education, edtech, telecom, or retail
  industries.
• Excellent leadership, communication, and relationship-building skills.
• High level of business acumen with data-driven decision-making capabilities.
• Proficiency in managing multiple accounts, deadlines, and priorities.
• Agility to work in a dynamic, fast-paced environment.
• Willingness to
  travel extensively
  and work independently.

Why Join MSM?

• Work in a fast-growing, globally recognized education company.
• Collaborate with international teams and diverse franchise partners.
• Opportunity to make a direct impact on student recruitment and regional business expansion.
• Dynamic culture that values initiative, innovation, and growth.