International Voice process

7 days ago

Hyderabad, Telangana, India IntouchCX Full time ₹ 60,00,000 - ₹ 90,00,000 per year

Role & responsibilities

About IntouchCX ,

IntouchCX, formerly known as 24-7 Intouch, is a global customer care and technology company with over 25 years of experience. We specialize in providing innovative, value-driven customer service solutions across various industries, including retail, healthcare, technology, and e-commerce. Our services include omnichannel customer care, AI services, trust and safety solutions, and more. With a strong focus on innovation and disruption, we aim to enhance customer experience and support business growth.Job Overview. We are looking for enthusiastic and customer-focused individuals to join our international customer support team. As a Customer Service Associate (CSA), you will engage with customers from global markets (primarily the US) via voice. Your role will focus on addressing inquiries, resolving issues, and proactively encouraging customer retention through tailored solutions.

We're Hiring: International Voice Process Executive Location: [Raheja Mindspace B16 Building Onsite"] Immediate Joiners Required

Are you a go-getter with a passion for international sales and a knack for communication? Join our high-performing sales team and take your career global

Were looking for a highly motivated and results-driven International Voice Sales Executive with prior experience in international voice-based sales.

Key Responsibilities:

Handle outbound/inbound calls to international clients and close deals

Promote our products/services with clarity and confidence

Build long-term client relationships and drive repeat business

Identify new business opportunities through cold calling and lead qualification

Manage objections, negotiate effectively, and consistently meet sales targets

Maintain records in CRM and collaborate with internal teams

What Were Looking For:

Minimum 6 months of international voice sales experience (mandatory)

Excellent spoken & written English communication skills

Strong negotiation, persuasion, and presentation abilities

Comfortable working with CRM tools and sales platforms

Target-driven, adaptable, and able to work in international time zones

Preferred (but not mandatory):

Familiarity with global/cross-cultural communication

Strong analytical and problem-solving mindset

What We Offer:

Competitive salary + performance-based incentives

Opportunity to work with international clients

Continuous training & skill development

A collaborative, growth-focused work environment

Ready to take your sales career global? Apply / Immediate joiners only dont miss this opportunity For Reference please mention. HR Afreen

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