Customer Care Executive @Workfromhome

2 weeks ago

Dehra Dūn, Uttarakhand, India Shining Stars Institution & travels Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Hi-Job seekers

Greeting from ShiningstarsITPL

WORK FROM HOME

Job Title: Customer Care Executive

Location: Permanent Work from Home (Remote)

Job Type: Full-Time

Experience: Fresher or Experienced Candidates Welcome

Industry: E-commerce / Customer Support

Job Summary:

Company is seeking enthusiastic and customer-focused individuals to join our team as Customer Care Executives. In this role, you will be responsible for handling customer queries and concerns through phone, chat, and email. Your goal is to ensure timely resolutions, enhance customer satisfaction, and provide a seamless order support experience.

Roles & Responsibilities:

  • Handle incoming customer interactions via phone, chat, and email.
  • Resolve customer complaints and queries efficiently and professionally.
  • Provide accurate, valid, and complete information using the right tools.
  • Maintain a high level of customer satisfaction through prompt issue resolution.
  • Follow communication procedures, guidelines, and policies.
  • Collaborate with internal teams for order or service-related resolutions.
  • Manage and update customer records in the system accurately.

Eligibility Criteria:

  • Excellent written and verbal communication skills.
  • Educational qualification: Graduate.
  • Freshers and experienced candidates both are welcome.
  • Must have a laptop with a minimum of 8 GB RAM and Windows 10 Pro.
  • Wi-Fi connection is mandatory for remote work.
  • Availability to work 6 days a week with 1 rotational week off.
  • Must be open to work in 9-hour shifts (8 hours production + 1 hour split breaks).
  • Ability to work independently in a remote environment.
  • Must attend and complete on-the-job training provided by the company.
  • Why Join ?
  • Work from the comfort of your home permanently.
  • Join a fast-growing and innovative e-commerce company.
  • Great learning experience and career growth opportunities.
  • Be part of a dynamic and collaborative remote team.

Ready to Apply?

Share your resume today on

Anvesha

Vahida

Anuj

Palakshi

Pooja

THANKS & REGARDS

ANWESHA

HR EXECUTIVE

  • Customer Support Executive @WFH

    2 weeks ago

    Dehra Dūn, Uttarakhand, India Shining Stars Institution & travels Full time ₹ 2,16,000 - ₹ 2,40,000 per year

    WORK FROM HOME WORK FROM HOMEGREETINGS JOBSEEKRS,Profile: Customer Service ExecutiveLocation: Remote6 days workingDesired Candidate ProfileUG/ Graduate/Experience all can apply.Excellent communication skills with ability to handle multiple conversations simultaneously.Must be comfortable with the rotational shifts and rotational off.Must have their own...

  • Customer Care Executive

    6 days ago

    Dehra Dūn, Uttarakhand, India Woodrock Infotech Private Limited Full time ₹ 1,44,000 - ₹ 2,40,000 per year

    Hiring for #Customersupport. Role: Customer care executive - Voice/ Chat ProcessLocation: IT Park, Plot 41, 3rd Floor, Sahastradhara road Dehradun local candidates from Dehradun are preferred) Experience Required: Minimum 6 months in Customer Support / BPO / Voice Process(Freshers with excellent communication skills are welcome to apply) Salary: ₹12,000...

  • Senior Sales Executive

    7 days ago

    Dehra Dūn, Uttarakhand, India Care my trip Full time ₹ 2,40,000 - ₹ 2,50,000 per year

    Job Vacancy: Senior Sales Executive (Female Candidates Only)Location: DehradunDepartment: Sales & OperationsCompany: Care My Trip Hospitality Pvt. Ltd.Employment Type: Full-TimeAbout UsCare My Trip is one of Uttarakhand's fastest-growing travel & hospitality brands, specialising in curated Uttarakhand tours, pilgrims circuits, helicopter packages, boutique...

  • Customer Care Executive

    1 week ago

    Dehra Dūn, Uttarakhand, India Rohan Motors Limited Full time ₹ 1,56,000 - ₹ 2,40,000 per year

    handling customer concerns and complaints in a timely mannerinforming customers of upcoming promotions or dealsestablishing a positive rapport with all clients and customers in person or via phoneforming reports based on customer satisfaction statistics and helping their team to develop new skillsfixing appointments based on the availability of customers and...

  • Customer Care Executive

    1 week ago

    Dehra Dūn, Uttarakhand, India Woodrock Infotech Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage customer queries via phone, chat* Resolve issues promptly & professionally* Collaborate with teams on improvements* Customer centric approachHealth insuranceProvident fund

  • Customer Service Executive

    5 days ago

    Dehra Dūn, Uttarakhand, India 730a9317-5c04-469d-be90-6dcd4d3cea00 Full time ₹ 5,00,000 - ₹ 6,00,000 per year

    Responsibilities:* Handle customer queries via phone, email & social media* Resolve complaints promptly & professionally* Maintain high NPS through exceptional service* Manage incoming calls & emails with empathyPerformance bonus

  • Customer Service Specialist

    5 hours ago

    Dehra Dūn, Uttarakhand, India PW (PhysicsWallah) Full time ₹ 60,00,000 - ₹ 80,00,000 per year

    Job Description: Associate – SSTDesignation:Associate – SSTDepartment:SST / Operations / SupportLocation:Dehradun Defence Offline CenterLucknow Defence Offline CenterExperience:1–2 Years (Freshers can apply)CTC:As per industry standardsPreferred Industry:Ed-Tech / Customer Support / Inside Sales / Service OperationsRole OverviewThe Associate – SST is...

  • Beauty Advisor

    10 hours ago

    Dehra Dūn, Uttarakhand, India Trent Westside Full time ₹ 2,01,600 - ₹ 2,52,000 per year

    A Beauty Advisor provides personalized beauty consultations in a retail setting, offering expertise on skincare, makeup, and fragrance, demonstrating product use, and assisting customers in selecting appropriate products to meet their needs. Key responsibilities include maintaining brand representation, achieving sales targets, managing stock, and providing...

  • Customer Relationship Manager, Real Estate

    2 days ago

    Dehra Dūn, Uttarakhand, India Sanidhya Sansar Ventures Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job description:ROLES AND RESPONSIBILITIES (Preferred Female)Handle customer queries and provide prompt resolution with a professionalapproach.Manage pre-sales and post-sales customer interactions.Maintain regular communication with clients regarding project updates, payments, documentation, and handovers.Build and maintain strong client relationships to...

  • Air Ticketing

    2 days ago

    Dehra Dūn, Uttarakhand, India Jankee Vallabh Services Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    ÷ Handling airlines ticket booking mails from both internal external customers. ÷ Taking care of the safety and security of the passengers on flights. ÷ Need to Serve Meals on Board to the Customers with a Hospitality Attitude ÷ Person should have unblemished complexion and good body language. ÷ Excellent verbal and written...