Data Entry/Customer Service

7 days ago


Pitampura, Delhi, India Milani Plumbing Heating & Air Conditioning Ltd. Full time ₹ 4,80,000 - ₹ 9,60,000 per year

Milani Electric & Solar is one of Canada's largest and leading Plumbing, Heating & Air Conditioning company. We solve all your plumbing, heating, air conditioning, drainage, electrical and solar needs. As we continue to expand, we are seeking a dedicated Data/Customer Service Representative to join our dynamic team in India As a member of our team, you will be working for a well-established Canadian company, providing top-notch customer support and data entry services. We would love to hear from people with excellent English communication skills who truly enjoy customer service.

Position Details:

  • Location: In-office position in Delhi, India
  • Responsibilities:
  • Answering customer phone calls for emergency plumbing, heating, and AC services
  • Calmly and effectively guide customers through their needs and ensure they get the help they need as quickly as possible
  • Helping customers with any questions or listen to concerns they have
  • Learning product knowledge and developing an understanding about plumbing, heating & ac to guide the customer effectively and ensure you can relay accurate information to them
  • Entering data such as customer information, work completed, technician hours into the system
  • Providing excellent service to customers during all situations
  • Ensuring all data is accurate and updated in a timely manner
  • Send invoices to customers
  • Any other duties set by Management

Qualifications:

  • Strong communication skills, with a focus on customer service
  • English Medium Educated
  • Proficiency in data entry and familiarity with office software
  • Ability to work in a fast-paced environment and manage emergency calls efficiently
  • Detail-oriented and capable of managing multiple tasks at once
  • Previous customer service or data entry experience is a plus
  • Knowledge about plumbing, heating and air conditioning is an asset
  • Good typing skills

If you're a motivated individual looking to grow with a leading company, we'd love to hear from you Apply today and start your journey with Milani Electric & Solar.

While we thank all candidates for their interest, only those who most closely match our requirements will be contacted will be contacted.

Job Types: Full-time, Permanent, Fresher

Pay: ₹40, ₹80,000.00 per month

Language:

  • English (Preferred)

Work Location: In person


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