
Telesales Role
2 days ago
Key Responsibilities:
Engage with prospective clients through telecommunication to promote research and development services.
Identify and understand client needs, particularly in the area of research and content development.
Present and explain our services, focusing on how they align with the client's academic or technical goals.
Maintain a database of client interactions and ensure regular follow-ups.
Collaborate with the research team to understand the services and relay accurate information to clients.
Achieve telesales targets while upholding excellent communication and customer service standards.
Qualifications :
Any bachelor's degree (Engineering graduates preferred).
Strong communication and interpersonal skills.
Basic understanding of research and academic services is a plus.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Ability to learn quickly and convey complex information in a simple manner.
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