Sales Executive
4 days ago
We at Yusen Logistics (India) Pvt. Ltd. are hiring for Sales Executive role for Goa location.
Role & responsibilities :
Client Acquisition & Business Development:
- Identify and target potential customers across various industries.
- Develop new business opportunities in air freight, sea freight, road transport, and warehousing.
- Prepare and deliver tailored proposals and quotations based on customer requirements.
Account Management :
- Build and maintain strong, long-term relationships with key clients.
- Act as the main point of contact for customer queries, concerns, and service improvement plans.
- Conduct regular follow-ups to ensure customer satisfaction and service quality.
Sales Strategy & Market Research:
- Analyze market trends, competitor activities, and customer needs.
- Develop sales strategies and action plans to penetrate new markets.
- Maintain an up-to-date knowledge of industry developments and pricing structures.
Collaboration & Coordination:
- Work closely with operations, customer service, and pricing teams to ensure service delivery meets customer expectations.
- Coordinate with product managers to design customized logistics solutions.
Reporting & CRM :
- Maintain records of customer interactions and sales activities in the CRM system.
- Prepare weekly/monthly sales reports and forecasts.
- Achieve assigned sales targets and KPIs.
Preferred candidate profile
- Minimum 3 - 5 years of proven sales experience in logistics/freight forwarding industry
- Hands-on experience with all four logistics products
- Bachelor's degree in Business, Supply Chain, Logistics, or a related field.
- Strong negotiation and communication skills.
- Ability to build rapport and maintain client relationships.
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