Key Account Executive – Vendor Relations

5 days ago


Chennai, Tamil Nadu, India Headsup Corporation Full time ₹ 90,00,000 - ₹ 1,20,00,000 per year
As a Regional Key Account Executive – Vendor Relations, you will be responsible for
managing and growing relationships with key vendor partners such as truck owners, fleet
operators, and transport agents in your region. You'll ensure consistent supply, build loyalty,
and drive adoption of value-added services like fuel cards, GPS, FASTag, and
membership programs.
 
Responsibilities
  • Manage and maintain strong relationships with key vendor partners, ensuring smooth onboarding, retention, and overall satisfaction.
  • Conduct regular vendor visits, check-ins, and performance reviews to strengthen engagement.
  • Ensure consistent truck supply from key accounts across critical routes and lanes.
  • Drive vendor participation to increase wallet share, trip frequency, and platform adoption.
  • Monitor and analyze vendor performance metrics such as cancellations, trip completion rates, and pricing competitiveness.
  • Promote and upsell value-added services, including fuel cards, FASTag, GPS tracking, and subscription programs, by educating vendors on benefits.
  • Provide operational support by resolving escalations promptly and guiding vendors through documentation, onboarding, and platform usage.

Qualifications
  • Graduate in any discipline; MBA preferred but not mandatory.
  • 25 years experience in vendor management, fleet operations, or trucking/logistics relationship roles.
  • Prior experience with a logistics tech platform or freight brokerage is highly desirable.

 

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