Retail Operations Manager

3 days ago

Bengaluru, Karnataka, India nuvora Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

At nuvora, we envision a world where fashion is effortless, personalized, and deeply connected to the individuality of each customer. By blending innovative experiences with timeless style, we strive to redefine retail by making shopping intuitive, sustainable, and inspiring. We are committed to bringing the finest global fashion to discerning Indian customers through a seamless retail experience. As trusted partners of renowned global brands like bugatti and TT.Bagatt, we bridge the gap between international craftsmanship and local market intelligence. Our mission is to empower confidence through fashion, embracing technology, craftsmanship, and community to create a seamless journey from discovery to delivery.

Role Description

This is a full-time on-site role for a Retail Operations Manager located in Bengaluru. The Retail Operations Manager will oversee daily store operations, manage store staff, and ensure excellent customer service. Responsibilities include optimizing store performance, implementing operations strategies, analyzing sales data, and maintaining inventory. The role requires close coordination with various teams to ensure smooth store functioning and deliver a seamless customer experience.

Required Qualifications

  • 5–10 years of experience in retail operations, preferably in footwear, fashion, or lifestyle brands
  • Proven track record in managing multi-store operations, inventory, and vendor coordination
  • Strong knowledge of retail systems (POS, ERP, MS Excel) and reporting
  • Experience in leading and developing retail teams to achieve sales and service goals
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving abilities
  • High attention to detail with strong organizational skills

Preferred Qualifications

  • Experience with premium or international fashion/footwear brands
  • MBA or postgraduate degree in Retail/Business Management
  • Exposure to omnichannel retail and e-commerce integration
  • Familiarity with visual merchandising standards and customer experience best practices
  • Proven ability to drive process improvements and implement retail technology solutions
  • Strong network within the retail and fashion industry

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