
Senior Retail Operations Manager
2 days ago
The Senior Retail Operations Manager is a key role in driving commercial performance and delivering exceptional customer experiences. Reporting directly to the Store Director, you will be responsible for managing day-to-day retail/store operations, ensuring they meet brand standards.
This is a highly organized and process-oriented individual with a passion for luxury brands. With 4+ years of experience in retail sales operations, you will have a proven track record of exceeding sales budgets and delighting customers. Additionally, you will possess excellent communication and presentation skills, with the ability to write reports and present information effectively.
- Drive sales growth by identifying opportunities to increase revenue and maximize profitability
- Develop and implement strategies to attract new customers and enhance the in-store experience
- Collaborate with interior designers and architects to convert project business into sales
- Maintain accurate inventory records and ensure visual merchandising meets brand guidelines
- Build and maintain relationships with high-net-worth individuals to expand our customer database
We are looking for a self-starter who is proactive, serious, and comfortable working in a multinational environment. You will thrive in a fast-paced setting, demonstrating attention to detail and accuracy in all tasks. If you are a motivated and results-driven professional with excellent analytical skills, we encourage you to apply for this exciting opportunity.
Key Qualifications:
• Bachelor or Master's degree in Sales, Retail Sales, or related field
• 4+ years of experience in retail sales operations with luxury/Premium Brands
• Fluency in English and Hindi
• Strong computer and analytical skills
• Excellent communication, presentation, and writing skills
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