ServiceNow Agentic AI Developer – IRM, TPRM

Company Description
About REDE Consulting
REDE Consulting is a premier technology consulting firm specializing in AI-Powered ServiceNow Transformation, Risk Management, and AI Governance. We support critical infrastructure, financial services, healthcare, and pharma clients by delivering solutions in Integrated Risk Management (IRM), Third-Party Risk (TPRM), and Operational Resilience.

Our AI practice is dedicated to building the future of work: autonomous agents, generative workflows, and responsible AI frameworks that reduce manual load and increase decision-making accuracy.

visit www.REDE- to know more about us.

Job Description
About the Role
Build the Future of AI-Driven Risk & Governance on ServiceNow

At
REDE Consulting
, we specialize in
ServiceNow IRM, TPRM, BCM, and Agentic AI
for global enterprises. Our India team plays a critical role in building, scaling, and governing next-generation AI solutions for clients across the US, Europe, and APAC.

We are hiring
ServiceNow IRM / GRC Developers
across
1-3 years
and
3-5 years
experience bands to join our growing AI governance and automation practice.

Qualifications
Experience Band: 1-3 Years ( 2 positions )
Role:
ServiceNow IRM / GRC Developer – AI & Automation

What You'll Work On

• Configure and customize ServiceNow IRM, TPRM, and BCM modules.
• Build Now Assist–enabled experiences for risk assessments, controls, policies, and continuity planning.
• Develop AI-assisted workflows using Flow Designer, Script Includes, and IntegrationHub.
• Implement GenAI use cases such as risk summaries, policy mappings, and BIA narratives.
• Support Retrieval-Augmented Generation (RAG) through document ingestion and vector search.
• Work within global delivery teams supporting enterprise clients.

*Skills & Certification Matrix (1-3 Years)*

• Core ServiceNow Skills
• ServiceNow IRM, TPRM, BCM (foundational to intermediate)
• Flow Designer, Business Rules, Script Includes
• IntegrationHub (REST, basic spokes)
• ServiceNow Workspaces & UI Builder (basic)
• AI & Automation Skills
• Now Assist configuration and prompt usage
• Basic understanding of LLM concepts and RAG
• Vector search and document ingestion (exposure level)

Risk & Compliance Knowledge

• Risk assessments, controls, policies
• Third-party risk lifecycle basics
• BCM and BIA fundamentals

*Preferred Certifications*

• ServiceNow Certified System Administrator (CSA) – Required / In Progress
• ServiceNow IRM Fundamentals – Preferred
• ServiceNow Application Developer – Good to Have

Career Progression :
Developer → Senior Developer → Technical Consultant / AI Specialist

Experience Band: 3-5 Years ( 2 positions )
Role:
Senior ServiceNow IRM / GRC Developer – Agentic AI

What You'll Lead

• Design and deliver AI-driven IRM, TPRM, and BCM solutions for global enterprises.
• Architect Now Assist and agentic AI workflows (retrieval, orchestration, evaluator, autonomous agents).
• Own LLM integrations, prompt strategies, vector databases, and RAG pipelines.
• Design advanced TPRM intake models, scoring frameworks, and automated evidence collection.
• Extend BCM for dynamic continuity planning, crisis response, and intelligent notifications.
• Mentor junior developers and contribute to REDE accelerators and best practices.

*Core ServiceNow Skills
Skills & Certification Matrix (3-5 Years)*

• Deep expertise in ServiceNow IRM, TPRM, BCM
• Advanced scripting (Script Includes, Glide APIs)
• Flow Designer & IntegrationHub (complex integrations)
• Workspace customization & UI Builder

*AI & Architecture Skills*

• Now Assist and AI Control Tower
• Agentic AI design patterns
• LLM APIs, prompt orchestration, evaluation frameworks
• RAG architecture with vector databases
• Secure, scalable AI solution design

Risk, Resilience & Regulation

• Enterprise risk frameworks (NIST, ISO)
• TPRM operating models and regulatory expectations
• BCM, operational resilience, and crisis management
• Exposure to AI governance and Responsible AI concepts

*Preferred Certifications*

• ServiceNow Certified Application Developer – Preferred
• ServiceNow IRM / GRC Implementation Certification – Strongly Preferred
• ServiceNow Certified Technical Architect (CTA) – Aspirational
• AI / Cloud certifications (Azure AI, AWS, Databricks) – Good to Have

Career Progression:
Senior Developer → Solution Architect → AI / GRC Practice Lead (India or Global)

Additional Information

Why Join REDE

• Deep specialization in ServiceNow IRM, TPRM, BCM, and AI governance
• Real-world Agentic AI implementations,
• Global exposure with US & Europe clients
• Clear technical and leadership growth paths
• Opportunity to shape AI governance standards, not just configure tools

Apply Now
If you are excited about combining
AI, ServiceNow, and risk transformation
, we'd love to hear from you.

Email us at: { hr AT rede- }
Let's build something impactful—together.

NOTE:
Candidate with relevant experience will be considered.