Incident Manager/ L4 Technical Support Specialist

Job Description:Requirements:Mobile platform testing knowledge and understanding.Experience with issue trackers (e.g. JIRA) and debugging (e.g. Charles) tools.Understanding of API (e.g. HTTP requests and responses structure).Understanding of application flow from three different perspectives: end-user, developer and client.Advanced English.Excellent...

Job Title: Technical Support SpecialistLocation: RemoteJob Type: Full-timeShift Timings: 6:30 PM – 3:30 AM (US Shift)About Medal EquipmentMedal Equipment is a trusted name in high-quality and durable commercial kitchen equipment, serving clients across the hospitality and foodservice industries. As we continue to expand, we're looking for a Technical...

We are hiring a Technical Support Specialist for our company based in UK.Timings: You will be working UK shift times from 10 AM to 6:30 PM UK Time.Start at approximately 02:30 pm and finish at 11:00pm (India Time).Pay: ₹20, ₹30,000.00 per month(Apply only if you are comfortable with the shift timings.)Work Schedule: Monday to Friday plus half days on...

India RemoteCustomer Experience – Support /Permanent Full Time Employee /RemoteAircall is the world's leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading...

Provide analysis and trending methods of security log data of heterogeneous security devicesProvide incident response (“IR”) support when analysis identifies actionable incidentProvide threat and vulnerability analysis as well as security advisory servicesInvestigate, document and report on information security issues and trends that are observed through...

IT Support SpecialistLocation: Noida, Uttar Pradesh, IndiaCome thrive at Tandems We build intelligent solutions that reimagine how advice is delivered, how institutions operate, and how expertise is unlocked at scale. Our AI-enabled platform empowers advisors, bankers, and agents with deeper insights, personalized recommendations, and more time to focus on...

Do you possess experience and passion for providing Content Support?We are hiring a motivated Content Support Specialist to join our teamYour role will involve providing content support by managing the Learning Management System, handling content tasks, troubleshooting document formatting issues, and ensuring the smooth presentation of materials.Roles and...

**What You’ll Be Doing**: Serve as the primary point of contact for Magic users, ensuring they receive top-notch support. Respond promptly to customer inquiries via Intercom, adhering to SLA timelines. Troubleshoot and resolve issues, providing clear, user-friendly guidance. Collaborate with the Product and Engineering teams to tackle complex issues and...

We are looking for an experienced Moodle Support Specialist who is ready to move to the next level. If you enjoy a challenge, and are driven by curiosity and results, this may be the most rewarding job you ever had. Responsibilities• Provide 'Level 2′ support services for customer issues• Reproduce, troubleshoot, and diagnose technical issues•...

Position name: Technical Support Engineer - Team LeadAbout The PositionCoralogix is a modern, full-stack observability platform transforming how businesses process and understand their data. Our unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. We specialize in comprehensive monitoring of logs, metrics,...