Patient Care Coordinator

2 days ago


Makarba Ahmedabad Gujarat, India Mediproxx Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Role Overview

We're seeking a detail-oriented and empathetic Patient Coordinator to manage front-line communications and ensure seamless scheduling and support for our patients. You'll be the bridge between patients and our medical team, helping create a smooth, stress-free experience.

Key Responsibilities

  • Greet and assist patients in person and over the phone with warmth and professionalism
  • Schedule, reschedule, and confirm appointments efficiently
  • Verify insurance details and obtain necessary authorizations
  • Maintain accurate patient records and update information regularly
  • Coordinate communication between patients and healthcare providers
  • Handle patient inquiries and resolve issues promptly
  • Ensure compliance with healthcare regulations and confidentiality standards
  • Collaborate with medical staff to optimize patient care and scheduling

Qualifications

  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Proficiency in healthcare software and Microsoft Office Suite
  • Familiarity with medical terminology and insurance processes
  • Empathetic, patient-focused approach
  • Ability to thrive in a fast-paced environment

Education & Experience

  • Prior experience in a healthcare or customer service role is a plus
  • Familiarity with Electronic Health Records (EHR) systems is advantageous

Job Types: Full-time, Permanent

Benefits:

  • Food provided
  • Leave encashment
  • Paid sick time
  • Paid time off

Work Location: In person



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