Google CCAI Developer

1 week ago

Hyderabad, Telangana, India TTEC Digital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Google CCAI Developer

TTEC Digital – Google Delivery Practice

Job Description:

TTEC is seeking an enthusiastic Google CCAI Developer to join our rapidly expanding Google Practice team. If you have a passion for new tech, love to continue to learn and pioneer in the AI space, keep reading.

As a Google CCAI Developer, you will have hands-on exposure to a wide range of technologies and will be responsible for providing technical solutions to meet the various needs of our clients. You will enjoy involvement in the full-life-cycle of an implementation project, while interacting closely with the client to meet specific needs throughout the process. You will work as part of a team of professionals that play a key role in implementing solutions and delivering results.

Responsibilities:

Support voice and digital AI Self-Service solutions for large, multi-location contact centers

Design, develop and implement AI self-service applications with Google CCAI

Ability to interface with clients as needed to drive towards implementation of AI solutions

Serve as a strong contributor to the Google Delivery practice Google CCAI projects

Collaborate with project team members to provide input to conversation design specifications

Integrate to backend systems using web services, databases, and reporting

Perform Unit Testing of developed code

Assist with System and Functional Testing

Required Skills/Experience:

8+ years of developer experience overall

4+ years of experience with DF ES/CX

1+ year of technical on-hands experience with Google Cloud CCAI

Google Certification a plus and/or Badge completion required

Knowledge of Cloud Services Architecture, Apigee, Vertex AI

Ability to support multiple projects at the same time

Experience in supporting large multi-site contact center implementations

Experience with Speech-to-Text and Text-to-Speech services such as Nuance, Google and Amazon

Proficient in Java, JavaScript, .NET, C#, HTML, SQL and Python etc.

Must be able to work independently, be organized, self-motivated, and have attention to detail

Excellent communication skills, both written and verbal

Experience developing solutions using Java, Python, R, HTML, JavaScript, , AngularJS, C#, .Net, SQL, SDK development, Objective C, Swift Support integrations with back-end data systems

Web Services REST API, Soap

Databases SQL, Oracle, MongoDB, PostgreSQL

Reporting

Candidate must have a 4-year bachelor's degree

Desired, not required:

  • Experience managing staff
  • 1 to 2 years Cisco CVP/WebexCCE/CC/UJet design and architecture experience
  • VXML based IVR platforms such as CVP, GVP, AVP/AEP, Amazon Connect, five 9s
  • Bilingual (Spanish) skills a plus

We offer an outstanding career development opportunity, a competitive salary along with full comprehensive benefits. We are looking for individuals with a team player attitude, strong drive for career growth and a passion for excellence in client support, delivery, and satisfaction.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

  • Google CCAI

    2 days ago

    Hyderabad, Telangana, India TTEC Digital Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    TTEC-Digital is looking for a Google CCAI Dialogflow Support Engineer. Requirements: · years of experience as a Technical Lead in Customer Service Technology · years of experience supporting Google CCAI Dialogflow  ·       Good knowledge of GCP CCAI service · year experience with Agent Assist ·       Experience supporting conversational...

  • Google CCAI

    13 hours ago

    Hyderabad, Telangana, India TTEC Digital Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    TTEC-Digital is looking for a Google CCAI Dialogflow Support Engineer.Requirements7+ years of experience as a Technical Lead in Customer Service Technology3+ years of experience supporting Google CCAI DialogflowGood knowledge of GCP CCAI service1+ year experience with Agent AssistExperience supporting conversational bots for various channels (web, voice,...

  • Google CCAI

    2 days ago

    Hyderabad, Telangana, India TTEC Digital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    TTEC-Digital is looking for a Google CCAI Dialogflow Support Engineer.Requirements7+ years of experience as a Technical Lead in Customer Service Technology3+ years of experience supporting Google CCAI DialogflowGood knowledge of GCP CCAI service1+ year experience with Agent AssistExperience supporting conversational bots for various channels (web, voice,...

  • Google CCAI Architect

    2 days ago

    Hyderabad, Telangana, India TTEC Digital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    TTEC Digital – Google Delivery PracticeJob DescriptionTTEC is seeking an enthusiastic Google CCAI Architect to join our rapidly expanding Google Practice team. If you have a passion for new tech, love to continue to learn and pioneer in the AI space, keep reading.As an Architect, you will be responsible for providing technical solutions to meet the various...

  • Principal Consultant, Technology Consulting

    2 weeks ago

    Hyderabad, Telangana, India TTEC Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are looking for an experienced Google CCAI (Contact Center AI) Architect to lead the design and implementation of intelligent contact center solutions leveraging Google Cloud technologies. The ideal candidate will have deep expertise in Google Cloud Platform (GCP), Dialogflow CX, CCAI Insights, Contact Center Integrations, and AI/ML-based customer...

  • AI Self-Service Developer

    2 weeks ago

    Hyderabad, Telangana, India Synectics APAC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key ResponsibilitiesDesign, develop, and maintain AI-driven self-service applications using Google Dialogflow CX and CCAI.Integrate AI solutions with contact center platforms and backend systems.Support and enhance multi-location voice and chat implementations.Collaborate with business stakeholders to understand requirements and optimize conversational...

  • TTEC Digital

    2 weeks ago

    Hyderabad, Telangana, India Avtex Solutions LLC Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Description : TTEC Digital is seeking an enthusiastic Google CCAI Architect to join our rapidly expanding Google Practice team. If you have a passion for new tech, love to continue to learn and pioneer in the AI space, keep reading. As an Architect, you will be responsible for providing technical solutions to meet the various needs of our clients....

  • Senior Systems Development Engineer

    3 days ago

    Hyderabad, Telangana, India Google Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Minimum qualifications:Bachelor's degree in Computer Science or IT related fields, or equivalent practical experience.5 years of experience with Google Cloud Platform.5 years of experience with virtualization services (Proxmox, VMware or similar) and HCI (VxRail, vSAN or similar).Experience in scripting/coding (PowerShell, Bash, Python, or similar).Preferred...

  • Senior Systems Development Engineer

    3 days ago

    Hyderabad, Telangana, India Google Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Minimum qualifications:Bachelor's degree in Computer Science or IT related fields, or equivalent practical experience.5 years of experience with Google Cloud Platform.5 years of experience with virtualization services (Proxmox, VMware or similar) and HCI (VxRail, vSAN or similar).Experience in scripting/coding (PowerShell, Bash, Python, or similar).Preferred...

  • ML Engineer

    2 days ago

    Hyderabad, Telangana, India Virtusa Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ML EngineerExperience in production grade Machine Learning Model design and implementation including LLMs, Model Evaluation and MLOps. experience in designing and implement machine learning models using Google Vertex AI & Python in the context of Conversational AI. Collaborate with cross-functional teams to understand business requirements and translate them...