Senior Reservation Executive

7 days ago


Mumbai, Maharashtra, India Shrenzo Careers Pvt Ltd Full time ₹ 3,00,000 - ₹ 5,00,000 per year

Senior Reservation Executive

Job description :

  • Coordinate travel arrangements, including flights, accommodation, and transportation.
  • Develop and implement effective travel plans tailored to clients' needs.
  • Provide exceptional customer service to ensure client satisfaction.

Required Candidate profile

  • Proven experience as a Travel Consultant or similar role.
  • Strong knowledge of employment firms and recruitment services.
  • Excellent communication and interpersonal skills.

Key Responsibilities:

  • Handle end-to-end international reservations using Galileo / GDS Systems .
  • Process ticketing, reissuance, exchanges, cancellations, and refunds.
  • Work on Expedia / International travel backoffice tasks with accuracy.
  • Provide best fare options, itinerary planning, and alternative routing.
  • Ensure SLA adherence, zero-error booking, and documentation quality.
  • Support internal teams with travel operations and backend workflow.

Required Skills & Experience:

  • Galileo experience is mandatory (Minimum 1 year).
  • Must have experience in International Travel Process.
  • Strong knowledge of international airfares, fare rules, and airline policies.
  • Excellent written communication & analytical skills.
  • Ability to work on back office travel operations with accuracy.

Job Types: Full-time, Permanent

Pay: ₹300, ₹500,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person



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