
Female Telecalling(solar)
2 weeks ago
Dear candidate,
we are looking for inbound voice process (Female )
Job Role & Responsibilities:
· Answer outbound calls and assist customers with their Queries/Request/Complains.
· Raise Request & Complaints on behalf of the customer in the CRM tool.
· Generate leads and educate customers about new products & their benefits.
· Maintain and adhere to compliance guidelines
· Capture problem indicators, highlight and suggest improvement
· Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
· Maintain adequate knowledge levels on products, processes and systems used
· Ensure sales target are met
Key Responsibilities:
- Make outbound calls to potential customers and explain product offerings in the solar domains.
- Follow up with existing leads and maintain a strong pipeline.
- Understand customer requirements and offer suitable products/solutions.
- Schedule meetings or site visits for the field sales team.
- Achieve monthly call targets and contribute to overall sales goals.
- Maintain customer database and update CRM tools regularly.
- Build strong client relationships to increase repeat business and referrals.
- Coordinate with internal teams for quotations, deliveries, and after-sales support.
Work Timings:9.28am -6.28pm
Languages Required: English + Hindi (compulsory).
Education: Graduates (Any )
Job Types: Full-time, Permanent, Fresher
Pay: ₹20, ₹40,000.00 per month
Benefits:
- Health insurance
Experience:
- total work: 2 years (Required)
Work Location: In person
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