Product Intern

5 days ago


Gurgaon, Haryana, India Ambak Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Key Responsibilities:

  • Interact with customers directly (calls, chats, emails) to understand their needs, concerns, and experiences.
  • Gather and analyze user behavior to identify trends, friction points, and improvement areas.
  • Collaborate with product and operations teams to relay insights and help prioritize feature improvements or operational tweaks.
  • Assist in refining communication strategy (WhatsApp, Email, Push) to improve engagement and resolution rates.
  • Maintain and analyze customer-related data using Excel or Google Sheets.
  • Contribute to internal knowledge sharing by documenting learnings, queries, and feedback themes.

What We're Looking For:

  • Knowledge of SQL is preferred.
  • Strong communication skills—empathetic, clear, and confident in interacting with customers.
  • Curious mindset—someone who can go beyond "what" and ask "why."
  • Comfortable with Excel/Google Sheets for organizing and analyzing basic data.
  • Collaborative and proactive approach with a problem-solving attitude.

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