Store Manager

1 day ago

Pune, Maharashtra, India Vimokana Workwear Brand Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Description

Store Manager, Premium Women-Wear Store

Job Summary
: We are seeking a dedicated and experienced women professional Store Manager to oversee the operations of our new women's workwear store in Pune, Pan Card Club Road. The ideal candidate will be responsible for managing daily store operations, achieving sales targets, and ensuring excellent customer service.

Responsibilities:

·      Manage day-to-day store operations, including staff scheduling, inventory oversight, and adherence to operational standards.

·      Ensure a high level of customer engagement by fostering a welcoming, supportive atmosphere and offering personalized assistance.

·      Demonstrate strong communication skills—verbal and non-verbal—to effectively interact with customers and team members.

·      Represent the brand with a pleasing and well-groomed personality, setting an example for the team and enhancing customer trust and experience.

·      Build and nurture lasting customer relationships, encouraging repeat visits and brand loyalty through personalized service and follow-up.

·      Monitor and manage inventory, coordinating with backend teams to ensure availability of key products.

·      Resolve customer issues with empathy and efficiency, maintaining the brand's reputation for service

excellence.

·      Drive sales performance by setting clear targets and coaching the team to consistently achieve goals.

·      Lead recruitment, onboarding, and continuous training to build a skilled, motivated, and customer- focused team.

·      Maintain an inviting and well-organized store environment that reflects the brand's aesthetic and appeals

to our target clientele.

·      Uphold brand guidelines, health & safety protocols, and company policies to ensure seamless operations.

·      Lead the execution of in-store promotional activities and seasonal campaigns to maximize visibility and sales.

Requirements:

·      Minimum 3 years of experience in a similar role at a reputed retail store. Knowledge of retail management best practices.

·      Comfortable in working on weekends; holiday will be Tuesdays (as per market norm)

·      Excellent communication and customer service skills.

·      Ability to work flexible hours, including weekends and holidays.

·      Bachelor's degree in business administration or relevant field preferred.

·      Familiarity with inventory management software is a plus.

·      Passion for women's fashion and workwear trends.

Benefits:

·      Competitive salary based on experience.

·      Opportunities for growth and career advancement.

·      Health insurance and other benefits as per company policy.

Location: Pune

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