Helpdesk Executive

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...

Position: Senior Associate HelpdeskJob Location: Pune, India Work Mode- Hybrid Shift Time- Rotational Shifts including night shiftsOur journey Sakon offers a SaaS platform and services to optimize enterprise mobility expenses, lifecycles, and support. Integrating data from carriers, HR, MDM, and Finance, it streamlines workflows, provides insights, and...

Role & responsibilitiesMin 1 Year into International VoiceTransaction associates- AR calling- HelpdeskMust be a Graduateok with Night shiftsWIlling to join ImmediatelyJob Location : Pune

About The CompanyTata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of CommunicationsJob Summary: IoT and Private Network - SOC...

Customer Support ExecutiveFunction: Customer Care / After-SalesExperience: 1 year in phone-based customer support (home appliances/consumer durables preferred)Role SummaryBe the first line of help for our customers. You'll answer incoming calls on the Customer Care number, understand issues, resolve what you can on the spot, and coordinate field service...

Lead, mentor, and motivate a team of customer support executives to deliver exceptional service.Conduct regular training and performance reviews to ensure team effectiveness.Manage staffing levels, scheduling, and workload distribution to maintain service standards.Ensure timely resolution of customer queries, complaints, and escalations through multiple...

Respond to client issues received by telephone, voice mail, e-mail and via the customer portalManage and complete scheduled tasks on timeEnsure effective client communications take placeEnsure the effective assignment and escalation of incidents to Level 2 and Level 3 support teams where appropriateAdvise the Team Lead and/or Shift Manager of emerging...

Position - Customer Success AssociateSkillset - Excellent communication in both English and Hindi, No MTI or RTI, grammatical or pronunciation errorsQualification - Graduate in any fieldExperience - Open to both freshers and experience candidates(Preferred: Domestic Insurance experience and sales acumen)Shift - Rotational Shift (Day shift for females until 8...

Respond to client issues received by telephone, voice mail, e-mail and via the customer portalManage and complete scheduled tasks on timeEnsure effective client communications take placeEnsure the effective assignment and escalation of incidents to Level 2 and Level 3 support teams where appropriateAdvise the Team Lead and/or Shift Manager of emerging...

JOB RESPONSIBILITIESSigning up/Empanelment with new Insurance Companies, TPA's, Corporate & PSU's (CHGS/ECHS/ESIC/Govt. Schemes & Form 17 2-B driven) as per identified entities.To maintain & strengthen the existing relations with TPA's/Corporate/PSU's. Business from leading insured entities/Identified Corporates & PUS's for respective beneficiaries.Business...