Technical Analyst

4 days ago

Delhi, Delhi, India Bigbell Full time ₹ 3,84,000 per year

We are seeking a highly skilled and experienced Technical Analyst to manage, maintain, and optimize our server infrastructure. The ideal candidate will have hands-on experience with TSplus Remote Access, Acronis backup solutions, and virtualization technologies (VMware, Hyper-V, etc.). You will play a critical role in ensuring high availability, performance, and security of our IT systems.

Key Responsibilities:

  • Install, configure, and maintain Windows Server environments (2012, 2016, 2019, 2022).
  • Monitor server performance and availability, ensuring systems are running optimally.
  • Manage and configure TSplus for remote access and multi-user environments.
  • Implement and maintain Acronis backup solutions, including scheduled backups, restoration processes, and disaster recovery.
  • Deploy, configure, and manage virtual machines (VMware/Hyper-V) across multiple environments.
  • Perform regular system updates, patch management, and security hardening.
  • Troubleshoot and resolve issues related to servers, remote access, backup failures, and virtual machines.
  • Create and maintain comprehensive documentation for server configurations, procedures, and recovery plans.
  • Collaborate with IT team members to plan and implement infrastructure projects.
  • Ensure compliance with data protection policies and business continuity planning.

Required Skills & Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
  • Proven experience with Windows Server Administration.
  • In-depth knowledge and hands-on experience with TSplus Remote Access (installation, configuration, licensing, troubleshooting).
  • Strong understanding of Acronis Cyber Backup or similar backup and disaster recovery tools.
  • Experience with VMware ESXi, vSphere, or Microsoft Hyper-V.
  • Familiarity with networking concepts: DNS, DHCP, TCP/IP, VPNs, firewalls.
  • Ability to analyze and resolve complex technical issues.
  • Excellent communication and documentation skills.
  • Strong understanding of IT security practices and protocols.

Job Types: Full-time, Permanent

Pay: ₹25, ₹32,000.00 per month

Benefits:

  • Health insurance
  • Paid time off
  • Provident Fund

Ability to commute/relocate:

  • New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

  • What is your current CTC?
  • What is your expected CTC?
  • What is your official notice period?

Experience:

  • Computer networking: 1 year (Preferred)
  • Technical analyst: 2 years (Required)
  • Windows Server Administration: 2 years (Preferred)
  • VMWare: 2 years (Preferred)
  • Remote access software: 2 years (Preferred)

Work Location: In person

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