Exp CX Training Professional

4 days ago

Pune, Maharashtra, India Honeywell Full time ₹ 6,00,000 - ₹ 18,00,000 per year
  • Training Programs: Design and develop training programs, including course materials, presentations, and hands-on labs.
  • Provide solutions to training requests and assist in the production of proposals.
  • Assist sales and marketing teams with presentations and support to customers
  • Conduct Training Sessions: Deliver training sessions in various formats, such as in-person workshops, virtual classrooms, and e-learning courses.
  • Assess Training Needs: Identify the training needs of employees and customers and tailor programs to address these needs.
  • Evaluate Training Effectiveness: Assess the effectiveness of training programs through feedback, assessments, and performance metrics.
  • Stay Updated: Keep up-to-date with the latest cybersecurity trends, threats, and best practices to ensure training content remains relevant and current.

Principal Networks & Contact Links

Internal

  • Honeywell HPS employees participating in Technical Trainings
  • Training coordinators, Pole Training Manager, Peer Instructors, Expert Instructors and Senior Instructors
  • Local Sales, LSS, PAS organization
    Training development engineers (DE)

External

  • Honeywell HPS customers participating in Technical trainings
    Suppliers

4. Geographic Scope & Travel Requirements

  • Position based in Pune
    Scope of role is local but also with participation within APAC and EMEA, therefore some travel is required (30 % or more of working time likely to be travel)

5. Key Performance Measures

  • Min. 120 course days
  • Billability min. 80%
  • Student feedback > 85%

1. Education Required

  • Minimum Bachelor's degree in technical/engineering ( on process automation ) or cybersecurity, information technology, or a related field
    Communication Skills: Excellent verbal and written communication skills, with the ability to convey complex technical concepts to a non-technical audience.

2. Technical Skills & Specific Knowledge Required

  • 9 to 15 years' experience in technical field.
  • Demonstrated project commissioning skills OR field services.
    Demonstrated knowledge of IT & related network technology.

3. Behavioural Competencies Required

  • High level of both written and verbal Communication Skills, capable of adapting style and tone according to the situation and audience
  • Highly Customer Focused approach, demonstrating success through a 'Voice of the Customer' approach on a daily basis
  • Demonstration a high level of personal integrity
  • self motivated and result oriented persons.
    Must be a team player and integrate into the local and pole Honeywell Academy organization

4. Language Requirements

  • Fluent in English

Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.

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