Campaign Execution

2 days ago


Mumbai Metropolitan Region, India Netcore Cloud Full time ₹ 3,00,000 - ₹ 6,00,000 per year

Netcore Cloud is a leading AI/ML-powered personalization full stack MarTech platform that helps B2C brands increase engagement, conversions, revenue and retention across the entire customer lifecycle.

We currently work with 6500+ enterprise brands across 18 countries and serve more than 70% Unicorns in India, making us among the top-rated personalization marketing platforms.

Headquartered in India, we have our global footprint across 10 countries worldwide. Netcore has been certified as a Great Place to Work for five consecutive years; further reinforcing our family and people first culture driven by our values of honesty, humanity, openness and commitment for customer and employee success.

The Role
Associate - Campaign Execution & Helpdesk Support
Location:
Thane, India (During Training) | Work from Home (Post-Training)

Shift Timings:
6 PM to 3 AM IST

About The Role
Netcore Cloud is seeking a customer-facing, technically adept professional to join as a Campaign Execution & Helpdesk Support Engineer. This is a dual-role opportunity where you will execute digital campaigns and provide technical support for clients, ensuring seamless adoption and optimal use of our platforms.

What You'll Do
Campaign Execution

  • Plan, set up, and execute campaigns (Email, SMS, Voice, Automation) on time.
  • Make primary HTML modifications when required.
  • Monitor campaign delivery and analyze performance reports with actionable insights.

Helpdesk Support

  • Provide first-level technical support through phone, email, and ticketing tools.
  • Handle and resolve tickets effectively, balancing campaign execution and support tasks.
  • Troubleshoot customer-reported issues related to platform usage, reports, or delivery.

Technical & Process Excellence

  • Perform root cause analysis on recurring issues and suggest sustainable fixes.
  • Leverage UI and backend knowledge for effective troubleshooting.
  • Recommend process improvements and product enhancements based on real customer feedback.

Customer Advocacy

  • Act as a trusted advisor and voice of the customer within internal teams.
  • Maintain high standards of professional communication.
  • Drive customer success by ensuring consistent quality, ROI, and satisfaction.

Ideal Profile
What We're Looking For

  • 0-1 years in a Support Team role (mandatory) with exposure to UI and backend systems.
  • Strong customer-facing experience in handling queries, escalations, and relationship management.
  • Hands-on experience with ticketing systems, ticket resolution, and customer handling skills.
  • 0-2 years of total experience in customer support, technical support, or campaign execution.
  • Strong technical knowledge: Linux troubleshooting (mandatory), SQL, DNS, HTML, CSS.
  • Proficiency in Microsoft Excel/OpenOffice Calc and PowerPoint for reporting.
  • Excellent written and spoken English communication skills.
  • Self-motivated, strategic thinker, collaborative, and quick learner.
  • Flexibility to work the evening/night shift (6 PM to 3 AM IST).

What's on Offer?

  • Join a market leader within IT Services
  • Opportunity within a company with a solid track record of performance
  • A role that offers a breadth of learning opportunities


  • Mumbai Metropolitan Region, India Nexsales Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Campaign Manager at NexsalesAbout the CompanyNexsalesis a B2B Martech company founded in 2008 and headquartered in Cupertino, California, with offices in Mumbai, India. The company helps organizations accelerate revenue through AI-powered lead prioritization and pipeline insights.Recognized by as one of the fastest-growing companies, and ISO-certified for...


  • Mumbai Metropolitan Region, India TCE - Global Influencer Agency Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    The influencer marketing campaign operations supervisor will oversee end-to-end execution of influencer campaigns across multiple platforms. This role involves coordinating with influencers, managing campaign timelines, ensuring deliverables are met, monitoring performance, and maintaining smooth operations. The Supervisor will work closely with the...


  • Mumbai Metropolitan Region, India Xerago Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    We are seeking a highly skilled and motivated Unica Campaign Specialist .The ideal candidate should possess exceptional expertise in SQL, Tableau, and Unica, enabling them to contribute effectively to data analysis, visualization, and campaign management efforts.Key ResponsibilitiesUtilize advanced SQL querying techniques to extract, transform, and...

  • Campaign Executive

    3 days ago


    Mumbai, India Choice Equity Broking Pvt. Ltd Full time

    **Number of Positions**: 2 Campaign Executive Junior Campaign Executive, you will be responsible for supporting the development and execution of marketing campaigns that drive customer engagement and support the growth of our business. You will work closely with cross-functional teams to ensure campaigns are executed flawlessly and deliver measurable...

  • Campaign Executive

    2 days ago


    Navi Mumbai, Maharashtra, India Alldigi Tech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: Navi Mumbai (Seawoods & Turbhe)Working Days: 6 days (Work from Office)Qualification: GraduateRole SummaryWe are looking for a Campaign Executive to manage day-to-day customer communication campaigns across SMS, Email, and WhatsApp. The role involves setting up campaigns, coordinating with teams/vendors, monitoring performance, and ensuring...

  • PR Executive

    2 days ago


    Mumbai Metropolitan Region, India 6th Street Artist Full time

    Company Description6th Street Artist, established in January 2018, specializes in influencer discovery and campaign execution within the film and video industry. With a vast network of influencers from various industries, we manage relationships with both influencers and clients. Our vision is to produce captivating videos and films that push creative...

  • Account Executive

    1 week ago


    Mumbai Metropolitan Region, India Makani Creatives Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Role:Build and maintain strong relationships with clients, acting as a point of contact for all digital advertising needsAssist in the development and execution of digital advertising strategies/ monthly calendar and campaigns that align with client goals and objectivesCollaborate with internal teams (e.g. creative, media planning) to ensure campaigns...


  • Mumbai, India Grath Entertainment Full time

    Job Opening: Campaign Management Executive (Full-Time) Location: Goregaon West, Mumbai (In-Office) Timings: 11 AM – 8 PM Experience: 0–2 years (Freshers welcome!) Grath Entertainment is a creator-first content and strategy agency collaborating with some of the most exciting names in India’s digital space. About the Role We’re looking for a Campaign...


  • Mumbai, Maharashtra, India Qube Health Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Marketing Campaign Executive located in Mumbai. The Marketing Campaign Executive will be responsible for planning, executing, and managing marketing campaigns to promote QubeHealth's products. Daily tasks will include developing campaign strategies, coordinating with internal teams, analyzing campaign...


  • Mumbai, Maharashtra, India Anvi Enterprises (GrowwEcomm) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAnvi Enterprises is a trusted e-commerce and quick commerce consulting company, helping businesses of all sizes establish, manage, and scale their online presence across leading platforms like Amazon, Flipkart, Meesho, Myntra, Blinkit, Zepto, and Swiggy Instamart. Our expertise lies in marketplace setup and management, growth consulting,...