Information Technology Support Specialist

4 days ago


Bengaluru, Karnataka, India The HIRD Full time ₹ 6,00,000 - ₹ 18,00,000 per year

Role: NEAT IT Support

CTC : Upto 12 Lpa

Location :Bangalore

Shift Timings : 24×7 (Primarily night shifts)

Responsbilities:

  • User & Group Management:
  • Manage users and groups in
    Microsoft 365 Entra ID
    and
    Google Workspace
  • Handle access control, provisioning, and de-provisioning of accounts
  • Networking & Security:
  • Troubleshoot and manage
    routing, switching, firewalls, VPNs
  • Perform
    packet analysis
    and resolve connectivity issues
  • Collaborate with security tools like
    CrowdStrike
    or similar
  • Scripting & Automation:
  • Write and maintain basic scripts using
    Python, Bash, or PowerShell
  • Automate routine tasks and support cybersecurity initiatives
  • Communication:
  • Clearly explain technical issues to non-technical users
  • Prioritize and manage multiple support tickets effectively
  • Time Management:
  • Handle high-priority incidents with minimal supervision
  • Balance workload between urgent and routine tasks


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