Indriya | Store Commercial Manager
2 weeks ago
The Store Operations Manager (SOM) is responsible for overseeing key operational aspects, with a primary focus on inventory control, replenishment, and asset management. This role plays a crucial part in maintaining accuracy in inventory records, ensuring compliance with commercial regulations, and facilitating smooth day-to-day operations. The SOM will collaborate with various teams, including Commercial, QC, SCM to optimize processes and contribute to the store's overall efficiency.
Responsibilities:
- Oversee inventory levels and replenishment processes.
- Ensure corrective inward inventory measures are aligned with weight and measure standards for every piece.
- Report discrepancies promptly and provide shortage reports to the management.
- Monitor gold, diamond and other metal weights accuracy during inventory receipt and product billing for every item.
- Maintain and control company assets within the store.
- Document and regulate the movement of assets.
- Report and take timely action in cases of missing inventory or assets.
- Conduct weekly, monthly audits for physical stock verification.
- Closely work with the finance team to ensure adherence to commercial compliances.
- Manage old gold, weights and measures, and closure of accounts payable/receivable activities.
- Raise invoices in SAP for accurate financial documentation.
- Maintain records and reconcile various modes of payment.
- Manage petty cash and ensure accurate reconciliation.
- Conduct day opening and closing activities at the cash counter.
- Collect cash and card receipts from cashiers.
- Generate and maintain daily, weekly, and monthly sales reports.
- Reconcile Tally credit card slips and other expense reports.
- Ensure training of cashier team to avoid any financial losses or billing error.
- Manage and motivate cashiering team to generate and process error free billing experience.
- Ensure regular training and upskilling of cashiering team.
Qualification & Experience:
- Bachelors degree in business administration, Finance, Inventory Management, Supply Chain Management, or a related field.
- Proven experience of minimum 6 years as Operations Manager in a retail management role, with a focus on jewellery or luxury goods
- Knowledge of commercial compliances and regulatory standards.
- Prior experience in handling cash management and financial reconciliation.
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