Patient Scheduler

5 days ago


Ashram Road PO Ahmedabad Gujarat, India JV Healthcare Solutions Full time ₹ 12,00,00,000 - ₹ 24,00,00,000 per year

Key Responsibilities

  • Appointment Scheduling
  • Schedule, reschedule, and confirm patient appointments in coordination with providers.
  • Manage cancellations and no-shows with appropriate follow-up.
  • Patient Communication
  • Make outbound calls to patients to confirm demographic and insurance details.
  • Remind patients of upcoming appointments, required documents, or pre-authorizations.
  • Provide clear instructions related to visit type (in-person, telehealth, follow-up, etc.).
  • Ensure correct entry of insurance information to prevent claim denials.
  • Coordinate with the eligibility and verification team as needed.
  • Documentation & Data Entry
  • Accurately record patient demographics, insurance, and appointment details in the practice management system (eCW/athena/etc.).
  • Ensure compliance with HIPAA and company policies in handling patient information.
  • Coordination with RCM Team
  • Work closely with billing, coding, and authorization teams to ensure all pre-visit requirements are met.
  • Notify the RCM team of potential issues that may impact claim submission or reimbursement.

Required Skills & Competencies

  • Strong communication skills (verbal & written) with a customer service mindset.
  • Knowledge of healthcare terminology, insurance plans, and medical billing basics
  • Proficiency in practice management systems and MS Office (Excel, Word).
  • Familiarity with HIPAA and compliance regulations.
  • It's a NIGHT shift job (5.30 PM to 2.30 AM IST)
  • Work from office job only

Job Types: Full-time, Fresher

Pay: ₹25, ₹50,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Leave encashment
  • Paid sick time
  • Paid time off

Experience:

  • total work: 1 year (Preferred)

Work Location: In person



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