Patient Appointment Scheduler

3 days ago

Ashram Road PO Ahmedabad Gujarat, India JV Healthcare Solutions Full time ₹ 3,15,000 - ₹ 4,20,000 per year

Key Responsibilities - North East Candidates are more preferable

  • Appointment Scheduling
  • Schedule, reschedule, and confirm patient appointments in coordination with providers.
  • Manage cancellations and no-shows with appropriate follow-up.
  • Patient Communication
  • Make outbound calls to patients to confirm demographic and insurance details.
  • Remind patients of upcoming appointments, required documents, or pre-authorizations.
  • Provide clear instructions related to visit type (in-person, telehealth, follow-up, etc.).
  • Ensure correct entry of insurance information to prevent claim denials.
  • Coordinate with the eligibility and verification team as needed.

Required Skills & Competencies

  • Strong communication skills (verbal & written) with a customer service mindset.
  • Knowledge of healthcare terminology, insurance plans, and medical billing basics
  • Proficiency in practice management systems and MS Office (Excel, Word).
  • Familiarity with HIPAA and compliance regulations.
  • It's a NIGHT shift job (5.30 PM to 2.30 AM IST)
  • Work from office job only
  • US Call center experience candidates can apply also

Required Skills & Competencies

  • Food Allowance every month
  • Night Shift Allowance every month
  • Rent Allowance every month (Only North-east Candidates)
  • Annual Bonus
  • Quarterly Team Outing
  • Paid time off both CL & SL
  • Both USA & IND Holidays

Job Types: Full-time, Fresher

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Commuter assistance
  • Flexible schedule
  • Food provided
  • Leave encashment
  • Paid sick time
  • Paid time off

Work Location: In person

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