Customer Relation Officer

7 days ago

Mumbai Central Mumbai Maharashtra, India Water Today Pvt Ltd Full time ₹ 4,20,000 per year

Hiring for the roleof CRO-Customer Relationship Officer -Female Candidates Preferred

Responsibilities:

  • Building and maintaining profitable relationships with customers.
  • Resolving customer complaints quickly and efficiently.
  • Keeping customers updated on the latest products in order to increase sales.
  • Meeting with managers in the organization to plan strategically.
  • Expanding the customer base by upselling and cross-selling.
  • Understanding key customer individual needs and addressing these.
  • Knowing your competition and strategizing accordingly.

Customer Relationship Officer Requirements:

  • A bachelor's degree in administration or a related field.
  • A minimum of 2 years' experience in Telesales or customer support.
  • Excellent interpersonal and communication skills.
  • Proficient in all Microsoft applications.
  • Superior product knowledge.
  • A Good team player.
  • Maintain a positive attitude focused on customer satisfaction.

Job Types: Full-time, Permanent

Benefits:

  • Provident Fund

Schedule:

  • Day shift

Education:

  • Degree

Experience:

  • total work: 1 year (Preferred)
  • Customer service or Telesales: 1 year (Preferred)

Language:

  • Hindi (Required)
  • English (Required)

Job Types: Full-time, Permanent

Pay: ₹16, ₹25,000.00 per month

Benefits:

  • Provident Fund

Experience:

  • total work: 1 year (Required)
  • Customer service: 1 year (Preferred)

Language:

  • English, Hindi (Required)

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