NiFi Support Engineer

Location: Mumbai

Please send us your resume at

The Position

Kickstart your career in open-source data engineering Join Ashnik as a NiFi Support Engineer (L1/L2) and grow into a specialist in enterprise data integration and monitoring.

Qualifications & Experience

• Experience: 2–4 years in IT operations/support (data, middleware, or DevOps background)
• Foundational Knowledge in:
  
  Linux/Unix administration (processes, logs, performance monitoring).
  
  NiFi or experience with ETL / Integration tools (Talend, Informatica, Pentaho etc)
  
  Monitoring tools such as Grafana, Prometheus, Nagios, or ELK.
  
  Incident/ticket management tools (ServiceNow, JIRA, Remedy).
• Desirable Skills (good to have, trainable):
  
  Familiarity with messaging/data platforms (Kafka, RabbitMQ, Tibco, MQ Series).
  
  Basic scripting skills in Bash or Python for automation.
  
  Understanding of containerized environments (Docker/Kubernetes).
• Strong analytical and problem-solving mindset with eagerness to learn NiFi.
• Excellent communication and collaboration skills for working with distributed teams.

Responsibilities

• Perform daily operational checks to ensure NiFi cluster health and availability.
• Monitor system dashboards (Grafana, Prometheus, ELK) and respond promptly to alerts.
• Review logs to detect errors, risks, or performance bottlenecks, escalating to L2/L3
  
  when needed.
• Assist with configuration changes, patching, and routine maintenance of NiFi clusters
• Execute runbooks and Standard Operating Procedures (SOPs) for recurring issues.
• Support periodic health checks covering performance, security, compliance, and patching activities.
• Collaborate with project teams to provide first-level support for NiFi deployments.
• Document findings, update knowledge base, and contribute to operational efficiency

What is in it for You?

Be a Thought Leader

Grow into a specialist in open-source integration technologies like NiFi, Kafka, and Elastic.

Multi-Technology Exposure

Gain hands-on experience in diverse enterprise environments, not just products but full-stack solutions

Work with Experts:

Learn directly from pioneers in the open-source ecosystem.

Impactful Projects:

Support digital transformation initiatives of fast-growing enterprise customers.

Career Growth:

Opportunity to move into L2/L3 NiFi engineering roles with structured mentorship and training.

Benefits

We believe in supporting our team members with benefits that promote well-being, flexibility, and growth:

• Comprehensive Medical Insurance – Your health is our priority.
• Flexible Work Options – Achieve balance with adaptable work arrangements.
• Continuous Learning & Development – Stay ahead with ongoing upskilling opportunities.
• 24×7 Team Assistance Program – Access support whenever you need it.
• Generous Family & Parental Leave – We respect and support family priorities.
• Paid Annual & Medical Leaves – Recharge with adequate time off.
• Reward & Recognition Program – Your contributions are celebrated and valued.

About Us

Ashnik is a leading open-source solutions provider, empowering enterprises across India, Southeast Asia, and the USA to accelerate their digital transformation.

We specialize in Unified Observability, Real-Time Data Pipelines, Database Platforms,and Application Delivery Platforms, working with world-class partners for the technologies like Elastic, Kafka, NGINX (F5), Postgres, Apache Pinot, Cassandra

Our customers include some of the largest banks, stock exchanges, and enterprises in regulated industries. Ashnik has enabled over 300 large enterprises with open-source technologies and solutions.

At Ashnik, we believe in innovation, collaboration, and continuous growth —for our customers and our people.