Process Expert

4 days ago

Gurgaon, Haryana, India Sun Life Full time ₹ 5,00,000 - ₹ 15,00,000 per year

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Process Expert- French

Main Accountabilities:

  • Assess the documentation received for a claim in order to reach a decision
  • Determine how the contract applies to each claim
  • Communicate clearly and proactively with clients, advisors and various professionals and effectively manage their expectations
  • Maintain established service standards
  • Evaluate opportunities for process improvements and actively participate in team initiatives and projects
  • Act as a technical expert for clients, claims adjudicators, risk management and underwriters
  • Identifying complaints, acting upon them and resolving them in line with problem resolution guidelines

Core Competencies:

  • Minimum 3-6 years in life claims adjudication
  • Experience handling claims related to Health and Dental
  • In depth insurance technical knowledge
  • Confident and influential communicator in French and English with the ability to negotiate at all levels
  • Excellent French written and verbal communication skills with an ability to handle written inquiries of a sensitive nature
  • Strong problem solving and analytical skills
  • Attention to detail
  • Team player with a positive attitude and commitment to provide quality service
  • The ability to build and manage cooperative and productive relationships
  • Solid PC skills with knowledge of Word, Outlook and Excel

Requirements:

  • College diploma/university degree/CEGEP degree or relevant experience
  • Fluent in both French and English
  • In pursuit of LOMA, HIAA and ICA courses.

GCF Level 4.1 & 4.2

Job Category:

Claims - Health & Dental

Posting End Date:

16/09/2025

  • Process Expert

    5 days ago

    Gurgaon, Haryana, India Sun Life Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Subject Matter Expert

    2 weeks ago

    Gurgaon, Haryana, India E Process Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Key Responsibilities:Develop, review, and edit high-quality content related to Reasoning for academic and competitive exam preparation.Ensure accuracy, relevance, and alignment of content with current educational standards and curriculam.Collaborate with other editorial team members, designers, and project managers to deliver polished and error-free...

  • Data Processing Expert

    2 weeks ago

    Gurgaon, Haryana, India NielsenIQ Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Data Processing Expert Job DescriptionWorking with data collected from market research surveys to provide a variety of output reports, using software products such as Quantum, SPSS. Good sense of data presentation. Working knowledge to use various data formats (ASCII, SPSS, Excel etc.) Processing, formatting and presenting the data in accordance with...

  • Record to Analyze Process Expert

    2 weeks ago

    Gurgaon, Haryana, India Capgemini Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business...

  • Subject Matter Expert

    1 week ago

    Gurgaon, Haryana, India E Process Solutions Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Skills Reqd.Ability to write content for classes from 1st to 10th. Syllabus knowledge of class 9th and 10th must be strong. Detailed eye for Editing & Proof Reading of content, Verification of contents, Content development. Good communication in English.Work Experience - Minimum experience required 1 Year in any publishing industry or in teaching.Location...

  • Subject Matter Expert

    4 days ago

    Gurgaon, Haryana, India E Process Solutions Full time ₹ 20,000 - ₹ 2,50,000 per year

    Qualification:-MSc. ( Master of Science in Physics)- MandatorySkills Required :-Ability to write content for classes from 1st to 12 th.Syllabus knowledge of class 11th and 12th must be strong.Detailed eye for Editing & Proof Reading of content.Experience:-Minimum 2 yrs experience in Publishing and teachingLocation - Sector 44, GurgaonTimings - 9AM to 6 PM...

  • Subject Matter Expert

    7 days ago

    Gurgaon, Haryana, India E Process Solutions Full time ₹ 2,20,000 - ₹ 2,50,000 per year

    QualificationMSC. ( Master of Science in Chemistry)Skills Reqd.Ability to write content for classes from 9th to 12th in chemistry. Syllabus knowledge of class 11 and 12 must be strong. Detailed eye for Editing & Proof Reading of contentWork ExperienceMIN. 2 YR IN ANY PUBLISHING INDUSTRY/FREELANCE/TEACHINGJob Type: Full-timePay: ₹22, ₹25,000.00 per...

  • Customer Service Expert for Air India Process

    2 weeks ago

    Gurgaon, Haryana, India Praxis Services Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    **To apply, please share your profile with Prerna Dewan on WhatsApp at Please note that only shortlisted candidates will be contacted.Company Description**Praxis Services Pvt. Ltd. manages business processes for Hotels & Travel companies, offering leading reservation sales and online sales solutions. The company utilizes its expertise, technology, and...

  • Associate C2C Cash Applications Process Expert

    3 days ago

    Gurgaon, Haryana, India Capgemini Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About The Role  Role based in BSv organisation. Leveraging deepening knowledge of Cash Applications, The Cash Applications Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They ensure the delivery of...

  • Customer Service Expert For A Luxury Airlines Voice process

    2 weeks ago

    Gurgaon, Haryana, India Praxis Services Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    ABOUT PRAXIS SERVICESJoin the Leader and Domain Expert in Customer Service South AsiaPraxis is a leading Business Process Management company that services premium customers for a leading full-service luxury airline in India.Praxis also specializes in Hotel Reservation Sales for over 300 mid- scale to luxury hotels in India and outside India. It is also a...