Account Strategist

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Role: Account Strategist.
Experience: 1-5 Years.
Location: Hyderabad.

About MarketStar:

In everything we do, we believe in creating growth, for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancements for our people, and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.
 
Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our MarketStar team and can't wait to discuss how we can help you find growth 

Key Responsibilities & What will you need to succeed in this role?

• Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals.
• Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome.
• Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement.
• Leverage existing and new relationships with current accounts to grow revenue in strategic product areas.
• Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement.
• Develop and maintain subject matter expertise on client's marketing solution offerings.
• Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform.
• Provide updates to the management team on your pipeline and sales forecast objectives and key results.
• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge.
• International Voice LOB Experience including using of Dialers for OB Calls.
• Exceptional written & verbal communication skills.
• Agility.
• Ability to multitask & Collaborate.
• Customer centricity.
• Objection Handling.
• Stakeholder Management.

Qualifications:

• 0-2 years of overall relevant experience (Sales process experience Mandate).
• UG / Graduate in any field.
• Sales knowledge on social media platforms.
• Skilled using Microsoft Office (Excel, Word, and PowerPoint)or G Suite (Sheets, Docs, and Slides).
• Candidates should be flexible with rostered day offs and working in shifts.
• Salesforce software working knowledge is good to have.

What's in it for you?

• We are a rapidly growing organization with opportunities across the globe.
• We believe in continuous learning and encourage our teams to do so through training programs that are catered to personal and professional development.
• We are a people-first organization with policies and processes that help you bring the best version of yourself into work.

Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Responsibilities may change over time to accommodate business needs.

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