Account Growth Strategist

3 days ago

india beBeeAccount Full time

Account Growth StrategistTo excel as an Account Growth Strategist, you must be someone who can effectively manage customer relationships anytime, anywhere. This role demands empathy and understanding to resolve issues promptly, ensuring customer satisfaction is the top priority.You will juggle multiple teams to achieve tasks efficiently. Excellent communication skills are crucial for documenting monthly progress, while conducting business reviews requires strong analytical skills. Frequent travel/customer onsite visits are essential parts of this job.This role offers opportunities to participate in significant events globally and contribute to customers' growth by upselling and cross-selling our solutions.Build relationships with senior stakeholders and develop account plans.Identify and prioritize accounts based on outstanding issues, growth opportunities, strategic value, and renewal timeframe.Advise clients on leveraging our solutions effectively to maximize their ROI.Ensure high customer satisfaction scores and adherence to service level agreements.Collaborate with internal teams to provide consulting services and identify up-selling/cross-selling opportunities.

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