
Opportunity For Customer Service Executives_ SBI Securities
3 days ago
Designation : Customer Service Executive
Location : Chinchpokli
Relevant experience required for Voice & Non-Voice process.
Key Deliverables / Accountabilities
Resolving the client queries within the defined timeframe.
To resolve customer queries over phone and/or email
Strong verbal and written communication skills which includes (Fluency & Coherence, Grammatical ability,
Pronunciation & Interactive Communication)
Basic Computer knowledge is required.
Competencies Required
Good communication and listening skills
Responding promptly, problem solving skills
Ability to explain information clearly and in a simple language.
Patience & Convincing skills
Empathy for customer needs
Possess good organizational and time management skills
Exhibit strong teamwork
Essential Educational, Experience Qualification & Compensation
• Qualification Needed: Graduation / Post Graduation (Relevant experience and suitable qualification will be preferred)
• Relevant and team handling experience: 4 to 8years
• Upto 35 year
Interested candidates can share cvs on
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