International Banking Voice Process

1 day ago

Bengaluru, Karnataka, India The Job Factory Full time ₹ 66,000 per year

Greetings from Job Factory

Job Title: International Banking Voice Process (UK Shift)

Salary: Up to 5.5 LPA

Location: Bangalore

Shift: UK Shift

Immediate Joiners Preferred

For More Details

contact : HR Swathi @ call or whatsapp)

Email id -

Role & Responsibilities:

  • Handle inbound and outbound calls from international (UK-based) banking customers.
  • Assist customers with banking queries, account details, transactions, and other service requests.
  • Ensure high levels of customer satisfaction through professional and courteous communication.
  • Accurately document all customer interactions in the CRM system.
  • Follow company policies, compliance, and data security protocols.
  • Meet performance targets such as call quality, resolution rate, and response time.
  • Collaborate with team members and supervisors to improve service delivery.

Preferred Candidate Profile:

  • Excellent verbal communication skills in English
  • Minimum 1 year of experience in international voice process
  • Strong problem-solving, listening, and interpersonal skills.
  • Ability to work comfortably in UK rotational/night shifts.
  • Immediate joiners only will be considered.
  • Graduate in any discipline (undergraduates with relevant experience may also apply).

Benefits:

  • Attractive salary package up to 5.5 LPA.
  • Incentives and performance bonuses.
  • Opportunity to work with a leading international banking process.
  • Growth and career advancement opportunities.

For More Details

contact : HR Swathi @ call or whatsapp)

Email id -

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