Process Associate

23 hours ago

IND Tamil Nadu Salem, India FAI Full time ₹ 12,00,000 - ₹ 24,00,000 per year
Company SummaryFirst American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work For 2023: Listed amongst the Top 100 by Great Place To Work India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. The Mortgage Solutions division provides title insurance settlement services, signing services, portfolio analytics, retention and acquisition services; property valuations; and default solutions for the mortgage banking industry. In fact, Mortgage Solutions works with a multitude of people across the entire origination, servicing and default continuum, and has helped close millions of real estate transactions nationwide.Job Summary

Process Associate is responsible for meeting individual key performance metrics related to business processes assigned while adhering to quality standards under the guidance/supervision of identified mentor/lead. The incumbent is accountable for following process standard operating procedures. Also needs to identify various process related scenarios, perform proactive analysis around it and propose a solution or process improvement.

Competencies:

  • Ability to understand the basic nature of the domain and relating that to entire value chain of mortgage and title insurance solutions, Time Share property, Claims Servicing & Claims Prevention etc.
  • Working knowledge in all the Business Applications related to Processes.
  • Ability to Retrieve relevant information using appropriate Online Business-related Websites
  • Ability to use these tools to perform required search and collate information.
  • Ability to identify ad notify team members and leads in case of rule break in the tool.
  • Ability to Process Simple, Medium and High complexity tasks
  • Ability to Create process related reports within the desired timeframe that is expected
  • Follow the set guidelines/framework while structuring all work products
  • Ability to provide implementable recommendations basis the gaps and problems identified
  • Ability to identify process gaps and/or recommend improvement ideas (Ex - Kaizens)
  • Maintain compliance to the Quality metrics
  • Ability to display the culture of FTR (First Time Right) While processing orders
  • Ability to understand the explicit and implicit need of the customer and deliver to meet / exceed the expectations consistently
  • Ability to quickly unlearn / learn various tools, processes and controls to deliver effectively
  • Ability to comprehend and come up the learning curve required to do his tasks as per the defined training timelines/training schedule using the right resources

Technical Skills:

  • Should have basic knowledge of MS office (Word, Excel & Power-point)
  • Should have basic knowledge of Mortgage and Accounting principles

Educational Qualification and Experience:

Minimum of 15 years of formal education – Diploma/Graduate (Commerce/Art/Business Administration)

Professional work experience of 1 year.

FAI is committed to create an environment that respects, supports and inspires all individuals. We do not discriminate on the basis of color, religion, sex, gender identity, sexual orientation and age. At FAI, we celebrate diversity and believe that an inclusive workforce benefits employees, the organization and our community. We are an Equal Opportunity Employer. For more information about our company and dedication to putting People First, check out

  • Process Associate

    3 weeks ago

    Salem, India Aham Global Business Pvt Ltd. Full time

    Job Title: Process Associate Company: Aham Global Business Pvt. Ltd. Location: RS Puram, Coimbatore Type: Full-Time CTC: 2.5 LPA - 3.5 LPA Aham Global Business Pvt. Ltd. is hiring Process Associates to support daily business operations including data entry, documentation, and process execution. We're looking for detail-oriented individuals who are organized,...

  • Customer Support Associate

    7 days ago

    Chennai, Tamil Nadu, India Mosahay associate pvt ltd Full time

    A **customer support associate's** job role is to provide customer service, manage customer concerns, and build positive customer relationships: - Prepare for customer inquiries: Study products, services, and customer service processes Customer support associates should have strong interpersonal skills, be able to work independently and as part of a team,...

  • Process Associative

    1 week ago

    Salem, India Sri Ridhyon Global Solutions Full time

    Job Title: Process Associative (Fresher) Location: Salem, Tamilnadu Job Summary: We are hiring Conversion Executives to handle digital content conversion processes.The role involves converting books, journals, and documents into XML and ePUB formats, ensuring accuracy, compliance, and high-quality output for digital publishing. Key Responsibilities: Convert...

  • Process Associate

    1 week ago

    Perungudi, Chennai, Tamil Nadu, India ACSASS Full time

    Job Title: US Process Associate (Night Shift) Location: Perungudi, Chennai Job Summary We are seeking a highly motivated and organized US Process Associate to join our team on the night shift. As a US Process Associate, you will play a critical role in supporting our US-based operations, ensuring timely and accurate processing of transactions, and...

  • Process Associate

    3 days ago

    Chennai, Tamil Nadu, India HCL Technologies Full time

    **Process Associate**: - Chennai - 0-3 Years - INDIA **Job Family** - Delivery Voice **Job Description (Posting).** - To provide information to their customer regarding their queires and resolve the end customer issues as per defined SLA | Able to work independently and efficiently to meet SLA | Able to comprehend the request of the customer and meet the...

  • Process Associate

    1 week ago

    Chennai, Tamil Nadu, India Tata Consultancy Services Full time

    Job Role: Process Associate Job Domain: Finance & Accounting Location: Chennai Experience: 1 to 5 years Experience required: - Knowledge of accounting concepts andreconciliation. - Should be able to communicate to stakeholdersacross globe, explaining the process, coordinate for supporting documents toprepare reconciliations. - Experience in updating...

  • Process Associate

    3 weeks ago

    Coimbatore, Tamil Nadu, India, Tamil Nadu Aham Global Business Pvt Ltd. Full time

    #Hiring #ProcessAssociate #FreshersWelcome #JobOpening #Operations#AhamGlobalBusinessJob Title: Process AssociateCompany: Aham Global Business Pvt. Ltd.Location: RS Puram, CoimbatoreType: Full-TimeCTC: ₹2.5 LPA – ₹3.5 LPAAham Global Business Pvt. Ltd. is hiring Process Associates to support daily businessoperations including data entry, documentation,...

  • Process Associate

    6 days ago

    Saravanampatti, Coimbatore, Tamil Nadu, India Bonfring Technology Solutions Full time ₹ 1,00,000 - ₹ 1,80,000 per year

    Process AssociateAbout the RoleWe are looking for a detail-oriented and proactive Process Associate to join our team. The role primarily involves submission of research articles to journals and follow-up with publishers, editors, and authors to ensure smooth processing.Key ResponsibilitiesHandle the end-to-end process of article submission to academic...

  • Process Associate

    1 week ago

    Guindy, Chennai, Tamil Nadu, India Teambest theratronics Asia pvt ltd Full time

    Process Associate is a role that focuses on ensuring the smooth and efficient execution of business processes, often within manufacturing or service industries. They are responsible for maintaining, monitoring, and improving these processes, ensuring they adhere to company standards and reduce costs while improving production. **Job Types**: Full-time,...

  • Process Associate

    3 days ago

    Tambaram, Chennai, Tamil Nadu, India Markerz global solution Full time

    A Process Associate is a role that focuses on ensuring the smooth and efficient execution of business processes, often within a specific industry or department. - They are responsible for monitoring, maintaining, and improving processes to achieve accuracy, compliance, and optimal performance. **Job Types**: Full-time, Permanent, Fresher Pay: ₹8,086.00 -...