BPO Associate

8 hours ago


Bengaluru, Karnataka, India Wroots Global Full time ₹ 6,60,000 per year

Hello Everyone.......

I'm Ashwini from wroots global Pvt Ltd HR

BPO Associate - International voice process

Requirements:-

  • Excellent Communication in English.

  • Freshers and Experienced are welcome to apply

  • Immediate joiners only.

Key Responsibilities:

  • Handle inbound queries from customers in a professional and friendly manner.

Identify and resolve customer complaints by providing timely solutions.

Maintain a high level of customer satisfaction by addressing inquiries promptly.

Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.

Work collaboratively with cross-functional teams to resolve escalated issues.

- Work Location: Bangalore

- Shifts: General & Rotational Shift (5 days work /2 days off)

- Salary- Upto 5.5 LPA

- Immediate Joiners Only


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