
Bpo Executive
4 days ago
BPO Associate - Domestic Voice Process
Requirements:-
Excellent Communication in Hindi ,English(Managable),any south Indian Languauge.
Freshers and Experienced are welcome to apply
Immediate joiners only.
Job Description:
As an Domestic Voice Process Associate for a Customer Support domain, you will be responsible for handling customer calls from international clients, providing effective and efficient solutions for a range of inquiries. This role requires excellent communication skills, strong problem-solving abilities, and the ability to maintain a professional and courteous tone at all times.
Key Responsibilities:
- Handle inbound queries from customers in a professional and friendly manner.
Tele sales,Upsaelling sales.
Identify and resolve customer complaints by providing timely solutions.
Maintain a high level of customer satisfaction by addressing inquiries promptly.
Meet individual and team performance metrics, including call handling time, customer satisfaction, and issue resolution.
Work collaboratively with cross-functional teams to resolve escalated issues.
Performance based incentives
Work Location: Bangalore
Shifts: General & Rotational Shift (6 days work /1 day off)
Salary- Upto 4 LPA
Immediate Joiners Only
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