International BPO Executive

18 hours ago

Bengaluru, Karnataka, India Wroots Global Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title: International BPO Executive / Customer Support Executive

Location: [Bangalore]

Experience: 14 Years

Employment Type: Full-time / Permanent

Shift: Night Shift / Rotational Shifts (as per business requirement)

Job Description:

We are looking for enthusiastic and customer-focused International BPO Executives to join our growing team. The ideal candidate will handle inbound/outbound calls, emails, or chat support for our global clients, ensuring exceptional service delivery and customer satisfaction.

Key Responsibilities:

  • Handle international customer calls, chats, or emails professionally and efficiently.
  • Provide accurate information, resolve queries, and ensure a high level of customer satisfaction.
  • Follow communication scripts and adhere to company policies and quality standards.
  • Document all customer interactions in the CRM system.
  • Collaborate with internal teams to ensure timely resolution of customer issues.
  • Meet performance targets such as call quality, customer satisfaction, and productivity metrics.

Required Skills and Qualifications:

  • Excellent verbal and written communication skills in English + Hindi(neutral accent preferred).
  • Strong listening and problem-solving abilities.
  • Ability to work in night shifts and rotational offs.
  • Basic computer knowledge and typing skills.
  • Prior experience in an international voice (preferred)

Perks and Benefits:

  • Attractive salary package with incentives and performance bonuses.( for English+ Hindi Up to 4LPA)(For Only English up to 6 LPA)
  • Cab facility ( with in 20km pick-up & drop for night shifts)
  • Opportunity for career growth in a global work environment.
  • Paid training and skill development programs.

  • Health insurance and other employee benefits.

  • Any Graduates are fine.

  • Candidate should be very fluent in English communication and grammatically.

  • 5days of rotational working/ 2 days rotational week off.

To schedule a interview please contact to- HR Rusha

or

Send your resumes to-

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