Relationship Manager
23 hours ago
Job Title: Relationship Manager
Location: Kaikondrahalli, Bangalore
Position Type : Fulltime
Role and Responsibility
- Act as relationship manager for the Paid customers of NoBroker.
• Build sustainable relationships and trust with customer accounts through open
and interactive communication.
• Identify and assess customers' needs.
• Service customer in finding the right tenant / house as per the requirement of customer.
• Dial outbound and attend inbound calls of customer and leads.
• Use internal tools and methods to provide best possible service to the customer.
• Negotiate with leads on behalf of customer.
• Keep customer up-to date on the progress of his account.
• Follow communication procedures,
guidelines and policies.
• Go extra mile to provide excellent customer service
About the company
is world's largest C2C marketplace in online real estate. With cumulative 85
lakh customers, it has grown 10X in last one year. With three rounds of funding of $151 mn, it is
well funded by key US, Indian, Japanese & Korean investors like General Atlantic,Tiger Global
SAIF Partners, KTB ventures and BeeNext. It is headquartered in Bangalore with a team of 4000+
employees.
Employee Value Proposition:
• Employee health insurance of Rs 1 lakh per year. Premium is paid by the company.
• Employees get free lunch and snacks.
• Monthly reward and recognition to outstanding performers.
• Employees get promotion every 6 months basis performance. Outstanding performers
can qualify for promotion every quarter. So an employee can get promoted up to 4
times in a year. Every promotion results in change of designation and increase of
salary .
• Accelerated career growth of employees and one can become UH in another 3 months
time)
• Regular team parties and Annual Day outing for all employees.
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