Sr. Technical Engineer

Key Responsibilities:

• Lead the deployment, configuration, and administration of Endpoint Management solutions such as Microsoft Endpoint Manager (Intune, SCCM), Manage Engine Endpoint Central, for a large and diverse device fleet (Windows, macOS, iOS).
• Implement and enforce comprehensive security policies using tools like Trend Micro Vision One, BitLocker, and advanced threat protection solutions to safeguard endpoints and data.
• Develop and implement Zero Trust security models to ensure robust device and identity security alignment.

• Automate patch management, software deployment, OS deployment (including Windows 10/11 migrations), and compliance policies across distributed environments.

• Develop and enforce endpoint hardening policies in adherence to industry benchmarks like CIS and NIST security standards.

• Conduct vulnerability assessments and develop effective remediation strategies to minimize endpoint risks.
• Provide Tier 2/3 technical support for complex endpoint-related issues and security incidents, ensuring minimal disruption to business operations.
• Collaborate closely with cross-functional teams to continuously enhance endpoint security posture, mitigate vulnerabilities, and identify and implement IT security enhancements.
• Create and maintain technical documentation and provide training for IT teams on endpoint security best practices.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 6+ years of experience in endpoint management, IT infrastructure, and security engineering roles.
• Proven expertise in administering and optimizing Microsoft Endpoint Manager (Manage Engine or Intune or SCCM), including application packaging and OS deployment.
• Demonstrated experience with Manage Engine Endpoint Central for device management.
• Strong understanding and practical experience with endpoint security solutions such as Trend Micro Vision One, BitLocker, and advanced threat protection.
• In-depth knowledge and implementation experience of Zero Trust security models.
• Proficiency in automating IT processes including patch management, software deployment, and OS deployment.
• Experience leading Windows 10/11 migration projects.
• Familiarity with CIS benchmarks and NIST security standards for endpoint hardening.
• Strong troubleshooting skills for hardware, software, and network-related issues.
• Experience providing executive-level IT support with a high degree of professionalism and discretion.
• Familiarity in managing and supporting the Apple Ecosystem (MacBooks, iPhones, iPads) in an enterprise environment.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities simultaneously.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders.
• A proactive and positive attitude with a willingness to take on added responsibilities to meet team goals.

Benefits

• Health insurance coverage for Self, Spouse and Kids
• Long-term benefit savings plan with employer matching contributions
• Opportunities for professional development and advancement within the organization