er Service and Installation:-

4 days ago

Ahmedabad, Gujarat, India BGI ENGITECH PVT. LTD. Full time ₹ 2,40,000 - ₹ 4,00,000 per year

Job Description

Seiner. Engineer Service and Installation:-

· Effectively manages team members & clients (PAN INDIA), to ensure timely service support all over India.

· Responsible for handling customer complaints and providing technical support via phone/mail.

· Strong knowledge of security equipment like Bollards, Boom Barrier, Flap barrier, Turnstile…etc.

· Offers exemplary customer service, including maintaining customer relationships, ensuring repeat customers by upselling products & Spares, and taking care of any customer concerns or complaints quickly & professionally.

· Hydraulic, Pneumatic, and electric base control panel systems installation, commissioning, and troubleshooting work.

· Monthly and yearly preventive maintenance schedule planning for AMC/CAMC project.

· Coordinate with customers for site and utilities readiness to carry out installation and commissioning.

· Sets up and maintains Service Support, including managing team members and evaluating support efficiency.

· Maintain a positive attitude while leading a team efficiently and productively.

· Anticipate service associate needs using proper leadership techniques and proven problem-solving methods

· Develop a standard operating procedure, Hand over documents, and train the team on the same.

Qualification and Experience:-

· B.E./Diploma Electrical, Mechanical, Instrumentation with 4-5 years experience in the relevant field.

· Basic computer knowledge of MS Office, Documentation, excellent mail drafting, and presentation skills.

· Experience in handling a team of 10-12 service engineers.

Job Types: Full-time, Permanent

Pay: ₹280, ₹400,000.00 per year

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Leave encashment
  • Life insurance
  • Provident Fund

Work Location: In person

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