Customer Care Executive-Female

2 weeks ago


Hyderabad, Telangana, India Hearing Solutions Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role & responsibilities


• Make outbound calls to existing and new leads to explain products, offers, or take orders


• Handle inbound calls and resolve customer queries


• Engage with customers on WhatsApp Business share product images, catalogues, offers, and order details


• Follow up with interested leads via calls and WhatsApp to convert into sales


• Maintain call logs and customer status updates in Excel or CRM


• Coordinate with the sales or dispatch team for timely order updates


• Build long-term relationships with customers for repeat business


• Maintain a polite and professional tone across all interactions

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