Manager

1 week ago

Bengaluru, Karnataka, India Medibuddy Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Function - Finance & Accounts

Sub Function - Accounts Receivable(Collections)

Designation - Manager

Key Responsibilities:

  • Strong experience in B2B AR collections manage full-cycle collections in a high-volume, customer facing environment
  • Set team collection targets and drive performance through consistent follow-ups and accountability
  • Proactively follow up on overdue payments, ensuring timely resolution of all outstanding invoices
  • Coordinate closely with the Account Management team to align on client status, dispute resolution, and relationship management
  • Handle customer queries and provide timely, accurate customer ledger reconciliations to ensure clear understanding and smooth business operations

  • Direct interaction with customers via calls and emails to push for payments and negotiate resolutions when needed

  • Track AR aging reports and collection KPIs; regularly present insights and action plans to leadership

  • Use data to identify trends and root causes of payment delays; recommend strategic interventions
  • Continuously improve collections processes, tools, and team structure as the company grows
  • Support audits and month-end close processes with accurate receivables reporting

Qualifications & Skills:

  • Bachelors and Masters degree in Accounting, Finance, or related field
  • Minimum of 5 - 6 years of experience in accounts receivables, with a strong track record in B2B collections
  • Strong knowledge of B2B AR processes, financial systems, and ERP tools (e.g., SAP, SAP-Ariba, Oracle, or equivalent)
  • Excellent analytical, problem-solving, and decision-making skills
  • Exceptional communication and interpersonal skills
  • Experience in the healthtech industry is a plus

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