Lead IT Operations

5 days ago

Mumbai, Maharashtra, India Essar Global Fund Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description

Responsibilities:

Strategic Planning:

  • Identify opportunities for leveraging technology to enhance business processes, improve productivity, and drive innovation.
  • Collaborate with senior management to prioritize IT initiatives and investments in accordance with the overall group IT strategy.
  • Own the IT Plan for Essar Capital's internal requirements and ensure adequate involvement from all stakeholders in identifying benefits and building the business case.

Technology Infrastructure:

  • Oversee the design, implementation, and maintenance of robust IT infrastructure, including networks, telecom, servers and storage.
  • Ensure the scalability, reliability and security of the organization's technology Infrastructure & Applications.
  • Stay abreast of emerging technologies and trends and evaluate their potential impact on the organization.

Information Security:

  • Establish and enforce information security policies, procedures, and controls to protect the organization's data and assets.
  • Monitor and assess the effectiveness of security measures, and implement enhancements as needed.
  • Respond to security incidents and breaches and lead the incident response and recovery efforts.

Digital Transformation:

  • Drive digital transformation initiatives to modernize business processes, enhance customer experiences, and create new revenue streams.
  • Champion the adoption of emerging technologies such as cloud computing, artificial intelligence, and Internet of Things (IoT) to drive innovation and competitive advantage.

IT Operations:

  • Oversee day-to-day IT operations including helpdesk support, and vendor management.
  • Work for IT operations of Essar Capital as well as other entities as allocated time to time.
  • Ensure the availability, performance, and reliability of IT systems, Services, Application and implement measures to minimize downtime and disruptions. SAP Implementation and Operation experience of 3-5 years would be preferred.

People Skills:

  • Foster a culture of collaboration, innovation, and continuous improvement within the IT organization.
  • Build Digital DNA and Security Awareness among all users including employees, partners and customers.

Compliance and Governance:

  • Ensure compliance with relevant regulatory requirements, industry standards, and best practices.
  • Establish governance frameworks and processes to ensure accountability, transparency, and risk management in IT operations.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field; Master's degree preferred.
  • Proven experience of 10-15 years in a senior leadership role overseeing IT strategy and operations.
  • Deep technical expertise in areas such as infrastructure management, ERP & Web application, cybersecurity, and digital transformation.
  • Strong understanding of regulatory requirements and compliance standards relevant to the Indian market.
  • Excellent leadership, communication, and stakeholder management skills.
  • Certifications: IT relevant certifications such as ITIL, and PMP are highly desirable

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